Dairy Queen Grill & Chill

I visited the location with my wife, and about 8 miles down the road, I realized that my Blizzard was made incorrectly. I was understandably disappointed. Upon returning to the store, I requested to speak with the manager, Richard A. He listened to my concerns and assured me that he would be happy to remake the Blizzard. Richard went above and beyond to rectify the situation, exceeding my expectations. If this message reaches DQ upper management, I want to highlight that Richard is a valuable asset to your company. I hope he knows that he is appreciated by your organization. As someone who has owned a business in the restaurant industry, I understand the challenges of acquiring and retaining quality personnel. Best wishes.

Visited today and clerk at window argues with us that a medium sundae is small size. I checked out samples in the inside area. She didn't know the difference with samples in front of her. Ty for short changing us.

Overall good experience i ordered online and picked up id say dairy queen grill and chill has some of the best value from fast food nowadays it's reasonable n still tastes good n good portions

Consistent decent food, friendly, and good prices

Decent burgers. No seasoning on them but, better than most. Update: 4/15/2023 Came to get breakfast and got a huge mess. I understand trying to be nice to customers and giving them more gravy, but try not to give them a mess. It took me 15 minutes to clean up the conatiners from the gravy that had emptied itself into the bag. The food tasted good. It was just too messy to fully enjoy. The employees were nice and courteous. I had ordered gravy and biscuits with a side of eggs. Continue the good service, just slow down and be mindful of the amount of gravy someone could actually want or need. This truly is a good place to eat.