Dairy Queen Grill & Chill

They need to clean that place very dirty and no good customer service… it was my first time there and would not recommend it… on top of that they put a bun on my burger with a chunk missing off of it I even had to layer napkins on my tray because how dirty it was… I love eating at Dairy Queen but never experience this until I came to this one

Went to use my reward points to get a Blizzard Cake. Also purchased a small dipped cone. While putting the cake in a cooler the cone slipped out of the napkins onto the ground. I went back inside to get more napkins to clean up. The young lady behind the counter made a other cone for me. That was very kind. I really appreciated it.

To Whom it may concern: My experience today September 16th for my lunch break was horrible, so whoever was working at 1130 was very rude taking my order. I asked for a mr. Misty freeze and kindly asked if you had them, and she said well yea!! What size!!! I said a medium and my flavor, then she said rudely the price and pull around. When I got to the window she opens the window grabs my card and i pay she whips out my card and receipt to me, and I said Thank you and she slams the window. I work in customer service and believe me if I treated customers the way she did I wouldn't have a job. Also, the way I was treated made me take a left turn and went over the curb with my car in hopes of not damaging anything because of her shitty attitude!! I know people have bad days, but dont take it ou

The ice cream is not very thick (multiple times), the chocolate coating on a dipped cone is very thin. Somehow, the price on the drive thru menu is way lower than what they actually charge. This last time, the menu said a medium dipped cone was $3.39, and they told me the total was $4.80. That’s over 40% more than the listed cost. I asked them about it in the drive through, and the lady was very friendly, but apparently they changed prices in their system without changing them in the drive thru. It’s probably been months that I’ve been noticing they tell me a price way more than it says. It would be helpful if the price on menu was the actual price.

I love going here! The staff here are always real polite and cheerful. My order has always been correct. Food is fresh and hot and delicious! Sometimes, I just feel like going here so I can drive through the drive through, for my moo latte of course, but also for a friendly face. Especially when I'm a little down or having a bad day. The smiles that you receive are worth spending the money on these gloomy days ..