Dairy Queen Grill & Chill

Granite City, IL · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Granite City
#29
of 81 restaurants
City Percentile
48%
rating percentile

Dairy Queen Grill & Chill is a restaurant located in Granite City, IL. It is one of 81 restaurants listed in Granite City. Its 3.9-star rating is slightly below the Granite City city average of 4.0 stars. There are 10 photos associated with this location.

About Dairy Queen Grill & Chill

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Hours

Saturday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Coconut Jake · Mar 2025

So i travel all over the country selling coconuts . I worked in customer service for 20 plus years. I run my own business now. My first job was a theme park in Indiana that was ranked number 1 in customer service in theme parks all over the world. So my mom went into order my daughter and us burgers and ice cream. Well we order no pickles on the cheesburgers and 2 of burgers have pickles and I go into the store to get it fixed. My daughter is allergic to pickles. The manager then argues with me. Proceeds to treat me really rude while rolling her eyes while i am explaining why i am a little upset This is not how you treat an upset customer. She then argues with me and threatens to call the cops on me and ban me cause at this point I am upset cause she is arguing and not listening to wh

★☆☆☆☆ 1.0 Jennifer Titsworth · Nov 2025

Something's wrong with my phone and the Dairy Queen app and it put my order in at the wrong location and I called and told them that I wouldn't be picking my food up for like an hour and I think they made it and let it sit under the lamp the entire time or their Foods always disgusting. Either way I can't wait to get out of this town everything here sucks there's not a single decent restaurant the ones that say they're good are just like family-owned and nobody wants to say anything bad not even the physical therapy was good here everything about this place is just so awful the trains the racetrack the highway I can't find anything to like about this place. Maybe being so close to all the refineries and having such bad air quality will kill you sooner that's about all I can think ending my

★★★★★ 5.0 brandon rippeto · Nov 2025

This is actually a nice Dairy Queen. Pretty quick service I wish that they redo their benches cuz there's definitely some cracks and they don't look the best but other than that food's good, and the people are nice.

★★☆☆☆ 2.0 Dan Milton · Nov 2021

I am getting sick and tired of paying $1.25 for extra gravy and the containers are constantly a quarter to half full. If this is what you’re going to do from now on, make the extra gravy free. Both of these cups equal one cup. This happens a lot. I let it go the first couple times but now, nope I’m done.

★★★★★ 5.0 D K (EltonHagar) · Jul 2025

Went through drive thru and like every other fast food, if you ask for no mustard, you probably will get it! Oh well, their burgers are the best, a double cheeseburger has 2/3 lbs of meat! Take that McDonald's!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantIce cream shop

Top Restaurants in Granite City

NameRatingReviews
Meme's Coffee Shop★★★★★ 4.920 reviews
Lisa's Dairy Bar★★★★★ 4.820 reviews
Mr Twist Ice Cream★★★★★ 4.820 reviews
JJ's Bar-B-Q & More★★★★★ 4.720 reviews
Novel Idea’s Boardgamery★★★★★ 4.720 reviews
Steel City Cheesecakes★★★★★ 4.620 reviews
Pusaka Granite City Hibachi, Sushi & Ramen★★★★★ 4.620 reviews
Six Mile Regional Library District★★★★★ 4.520 reviews
Apple Tree Family Restaurant★★★★★ 4.520 reviews
Uncle Linny's Restaurant★★★★★ 4.520 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.