Dairy Queen Grill & Chill

Daytime experience has been nothing but positive, however, the experience tonight was dreadful. We ordered thru the app & picked up inside. That part was fine. We got there a little before 9 pm (app didn't mention anything about lobby closing) food was brought out & we needed honey mustard. I went up to the counter and the gentleman handed it to me & let me know the register was closed, he said we were fine though. Fast forward 15 minutes and a women came up (guessing the shift manager but didn't catch her name) with the ice cream we order & I thanked her. Her response "lobby closed 20 minutes ago, get out." Very blunt & rude. We gathered our stuff & we left. She didn't have to be so rude in her demand. I don't think we'll be back anytime soon.

Ordered 4 drinks got no straws , ordered 2 6 piece chicken strip dinners with gravy got all the way home no gravy. Every time I go here it’s dirty and never get anything right. I tried to call to let them know so I could go all the way back and get my gravy but they wouldn’t answer the phone I called 5 times and let ring until something prompted me to enter something

Sent my lady to get some ice cream and mind you I have recently been in a car wreck so my patience is very low but 2 oreo fudge brownie blizzard is what was ordered. they got the order wrong and told her that they were not going to fix it because it's not what they heard. Had I been in there that girl would have been wearing the ice cream i don't tolerate disrespect from nobody idc who it is. check your staff. And teach your children respect because there is people that are still old testament out here like myself.

The food was great, and staff were cordial and friendly, but I'm not sure why we sat in the drive-through window for 16 minutes before we got our order 🤔🤣

I was treated like dirt by the weekend manager and then by the manager who got other employees to say stuff about me that wasn't true I don't go there anymore it's very obvious the owner doesn't care about this restaurant or customers or the current manager would be gone