Dairy Queen Grill & Chill

I waited 35 minutes in the drive-through in the rain. Unfortunately, the speaker doesn’t have a roof, so my entire car was soaked while waiting. After finally pulling away, I realized the order was missing a cheeseburger. I have now been inside for an additional 15 minutes and still do not have the corrected meal. I understand that staffing challenges and busy periods happen, and I try to be patient. However, after reading other recent reviews, it appears this location may be experiencing ongoing operational issues that need attention.

Currently at the restaurant. Have been waiting to order for 10 minutes, behind a DoorDash employee. Service here is TERRIBLE. I would NOT recommend this restaurant.

Waited 20 minutes for meal and blizzard on a Sunday evening. That part i understand. And they politely thanked us fir waiting.But when there was no m&ms on top of m&m blizzard I came back in and pointed out the fact. Was rudely told o their in there, I know i put them in there.. I didnt make a fuss but i should have. Thats unacceptable. Normally they would stir the ingredients right?? Well we ate it but never had a blizzard with so few added m&ms. May as well have ordered vanilla icecream. Do better!

I stopped here on my way home today. I ordered a large Blizzard wit whipped cream. When it came out there was less than a teaspoon of whipped cream. I asked the girl at the window if I could have the topping that I already paid for? She said I would have to pay for extra topping. I told her I already paid for it. She said yes you did but if you want more you’ll have to pay again. I’ll let the picture tell the story.

The food is good but we always wait 20 minutes just for our food to be wrong causing us to have to wait another 10-15 minutes. If it only happened once or twice it'd be fine but it has been absolutely every single time we stop at this location.