Dairy Queen Grill & Chill

I came in on a whim to grab an ice cream during a particularly horrible day. I decided to grab some food too since I was enticed by the 2 for 5 deal. Leizel (hope I’m spelling her name right) in the drive through was extremely patient while I decided. She asked questions about my order and accommodated a modification. She used suggestive selling in a way that made me feel like I was getting a good value, not being “sold” to. I asked for a pup cup, which she not only gladly obliged, but offered me a lid so it could make it home (spoiler alert: it didn’t lol) It was clear that the place was running like a well oiled machine, which is a testament to the manager Michelle. When I got my food home it was clear that is was VERY fresh and was still hot. The modification was accommodated and was p

This is a review based on aprox 1 year of visiting this location. I’ve learned that this location does not have to ability to make a custom order from their drive through. The food had always tased great when I go in the the dinning room and order. It unfortunate that direct human interaction is required to remove condiments and cheese from a burger. That’s the modification… I’m not basing this 1 star review on one instance. If I don’t spell it out directly and then repeat it back like I’m talking to a child, it’s wrong. Guess why I’m here today…it was wrong again. I gave my order directly and then even repeated it. I called the location 3 times over the last half hour. None of the calls were answered. I wanted to take my concerns directly to the store. I was unable to accomplish that goal

We had chicken tenders with fries and a blizzard was delicious. Love dipping my tenders in the country gravy. Tenders and fries were hot and fresh. Of course the cookie dough blizzard was delicious.

It was Good/Great I had the Chicken Strip Basket & I would go back & will soon just to get another one forsure.& You can't go Wrong with a blizzard & I would Make it a jumbo if I Could.

Gave one last chance. They failed. Manager doesn't care. Employee's don't care. It shows. Dirty all the time. Bad attitudes and service. Just wasted time and money. Sad. Used to be a favorite place for the family.