Dairy Queen Grill & Chill

Update: so while I appreciate the response, and I did come back during the day, I had to change my rating down. Definitely not coming back to this location again. If you order here in the future, make SURE you verify your order and GET A RECEIPT. They decided they knew better than me because what I ordered would be “more expensive” but that ignores the reason I ordered it that way. There is a difference between I want a cheeseburger with no cheese and I’d like to upgrade a different part now for a little more money to save a lot later. Original: Supposedly they “confirmed the hours” three weeks ago, but the drive through was closed half an hour before they said it should be.

The staff is always so friendly. They have never messed up my orders. Best ice cream ever.

The food at this location is ALWAYS piping hot which seems to be rare at many fast food establishments these days. Staff is friendly.

Shake was good but had a bit of a wait for just a shake for not being very busy.

We ordered a 6pc chicken strip meal with two gravies through the drive thru. We had to pay for the second gravy which we thought was weird. We got our bag of food and we got NO gravy. I then had to go inside to get it. That wasn't the issue- mistakes happen. Not one employee apologized for the error, or the inconvenience. When I got back out to the vehicle and opened the gravy container the attached picture shows how much gravy was in our cup!! This is our go to meal when we are on the road- not so sure about stopping in Aitkin again. 😥