Dairy Cheer Prestonsburg

Burgers were huge as the patties covered the whole bun. I got the double smash burger and curly fries. I ate it all and I was full all day. The place is a bit dated, but that adds to the charm. The place hasn't changed since the early 80's since I've been going there.

This is the first time I have ever been to this particular Dairy Cheer. I ordered a double smash burger, onion rings and a Pepsi. My wife got a single smash burger, onion rings and a Dr Pepper. The burgers weren’t “smash burgers” so that was disappointing. They were actually just regular hamburger patties that tasted as if they were cooked from frozen. They were ok for what they were. Nothing was salted. I rarely add salt to my food anymore but neither the onion rings or the cheeseburger tasted like they had been anywhere near a salt shaker. The onion rings were good after I salted them. I’d probably give 3 stars for the food if the burgers hadn’t been advertised as smash burgers. The service was wonky too. We ordered dine in and our food was served in a “to go” bag.

Was looking forward to trying smash burger. FYI it’s just a regular burger on a large bun. Nothing smashed about it. The fries looked great- unseasoned so nothing special. Waited 15 minutes to get my order through drive through from order to received.

This was always a family favorite. We would go out of our way to go here and eat together! They used to have the biggest and best burgers around! They would give you good hot large meals at a very good price. That's all changed now. The burger was small and expensive and cold. The bacon on the burger was old and hard, very hard. Despite the cold old food we were served it didn't taste bad lol The sides were cold and a very small portion was given. However the onion rings and deep fried mushrooms were delicious!! They kept screaming while we were inside eating. I think maybe they were telling the ending of the order number they completed. But come on lol. It startled me everytime and made it a very unpleasant experience. The first time they yelled I jumped from being startled and dropped

As a customer, the food is good but one HUGE complaint... how can you have a restaurant with no customer bathroom?! There are people, like myself, who don't have certain organs in their bodies. The urges to use a restroom often hit super fast. In all honesty, I believe ALL restaurants should have a customer restroom. As a door dasher, it took an act of congress for someone to talk to me. Employees were more focused on carrying on conversations amongst themselves and allowing other dine in customers to skip ahead of the line in which I stood in for a good 10 minutes before acknowledging me...