Cupbop - Korean BBQ in a Cup

I love cupbop ... we ordered the $15 combo...however...we asked for it "sloppy" but it didn't come that way... the mandoo that we ordered also didn't come with teriyaki...when I went and ask for some...the associate said she only had 2 small cups for the 4 of us...not sure if this is standard practice for all cupbops. Also, spice level 5 seemed like it was a 3...tons of rice and little noodles as well...

We love cupbob! The food is so good and the staff are so approachable. You don't feel rush when you order.

We LOVE this restaurant and this location. The staff is incredibly kind and helpful. I’m sure the owners specifically look for employees like this. We once had a kind staff member but my kid an ice cream they offer here because it was her birthday. My kids, who are picky, love it as well. There are ways to modify the food to be easier on kids who have a less exploratory flavor palette. Kids meals are only $3.99!

My food was freshly made and it was ready in less than 5 minutes, it is flavorful, crispy, and a pig portion, I really liked that they have 10 different spice levels and different protein options

I've loved Cup Bop for a decade, but I think I might be done with this location. The workers didn't really acknowledge us for over 5 minutes when we came in (there was one person in the store waiting for an order, it was not busy at all), then we were told to use their kiosk to order. It took us so much longer to order. Then after the poor experience where we did everything ourselves, the system asked us if we wanted to give a tip. It's terrible. The customer after us walked out after waiting to be helped then being told to order on the kiosk. After 3 minutes, he was done and bolted.