Culver’s

We have always loved Culver’s but what is happening with their cheeseburgers and buns?! We keep giving them chances but it’s been the same for the past 8 months. The bun is horrible and hard and stale and seems like it’s been frozen. The entire sandwich is cold and the cheese isn’t even melted. We won’t be going back anymore. We’ve told the management about this several times. They’ve been very nice but nothing ever changes.

Paid $30 for a kids meal, deluxe basket and a small shake. Asked the server for a side of ranch. $.56 extra for that she says…. Ridiculous. They charge enough without nickel and diming for condiments. Then, daughter’s burger came out with pickles and ketchup instead of how she ordered it (and paying extra for mayo instead of ketchup) Sent it back and still waiting for replacement 15 mins later. Last time coming here. Major room for improvement and needing some policy changes.

Yesterday we had some valid concerns and issues with the staff and management after raising the concerns we ask to speak to a general manager and the manager on duty took our name and number and told us that one of the owners by the name of Jason will be contacting us to assist with our concerns. After speaking with Jason he assured us that he will be addressing our concerns with sincerity, I want to give Jason and his team 5stars for addressing our concerns in a timely manner , by responding in a timely manner this made it a win-win situation for everybody in a meaningful way thanks New Richmond Wisconsin Culver’s keep up the good work. ⭐️⭐️⭐️⭐️ Note: if you are a customer having any concerns or issues this location is willing to make it right as long as its within reason, so go and e

We just had an unfortunate experience here. We ordered two chicken sandwich baskets from an incredibly kind and enthusiastic employee. We requested large cheese curds with our baskets. Unfortunately, he accidentally hit the large fry button instead of cheese curds - an entirely normal human mistake. And so when fries came we brought them up and notified them. The employee felt terrible and apologized for the mistake multiple times - which we were not at all upset. What I am upset about is how the manager handled the situation. She was even more flustered and upset than the poor employee or us, which is the opposite of what I would expect from a manager. It was not a big deal. It was not busy at all. She did not apologize to us once and seemed more bothered than anyone else, which was so of

We waited at the New Richmond location forever to order at the drive through then forever to get our food. Food came out missing our fries. I have never had this bad of an experience at the Culver’s in Hudson.