Culver’s

I ordered a single patty mushroom Swiss burger with lettuce. What I received was essentially a plain meat and cheese burger. There were no mushrooms whatsoever. After taking photos, I pulled the sandwich apart to check, and there were absolutely none. I understand this is a fast food restaurant and attention to detail isn’t going to be five star, but completely missing a main ingredient comes across as lazy. This also isn’t the first time this Culver’s location has served subpar orders, which makes it surprising that the location maintains a 4-star rating.

If you want items missing from your order , or a crappy manager that responds with “ they’re just kids “ then this is your spot !!! Aren’t food places supposed to check the bag ? Isn’t that fast food training 101? Like not rocket science is it or am I missing something??Constantly having to call or go back . I stopped coming thinking they might change , nope same thing. And before you respond with your blanket response you tell everyone ( you clearly copy and paste it ) I already went to your website to tell guest relations . So maybe instead of directing everyone to do that , how about you take some accountability and realize you need some serious training here !!!!!

I took my mother and my kids here for dinner since we hadn't been in a while. That was a huge mistake. As soon as we walk in there were two employees playing by the drive thru window one was even sitting in the floor. I looked at them and they continue to play. The lady then take your order and she was really sweet. My biggest complaint is Oliver food was cold or burgers were super soggy the toast on our bread for sandwiches wasn't even toasted a little bit and even one sandwich was missing the top bun which we then found under the napkins and condiments. I spent $70 for dinner and will NEVER be going back and will NEVER recommend this place to anyone. We were very disappointed no one iny family ate their food and I still had to go to the grocery store to pick up something to make for dinn

They wanted $12.50 each piece of walleye. $62.50 for 5 pieces of fish. The one on north Academy is $7.90 per piece. The meals were cheaper but they didn't offer the meal price and not give us the sides. Around $40 for the 2 piece and 3 piece meals total. I will never give them another penny. Ripping off your customers is a sad thing.

They were friendly and efficient. Food was good. Nice crinkle fries. The chicken sandwich was solid with a good size piece of meat.