Cracker Barrel Old Country Store

I really wanted to love this place because the staff were so welcoming and helpful, but the food and timing were letdowns. I waited 40 minutes for a burger and a small side of fries that cost almost $20. Given the high price, I expected at least a bit more quantity if not quality. Great people, but the kitchen and value need some work.

I went here for breakfast and had only 45 minutes to order, eat, and get out, and found out, this isn't the restaurant to go to for a 45 minute stay. It may be a good restaurant but seemed unorganized and I didn't feel I was serviced properly. I got 2 over easy eggs, shredded hash browns, extra bacon, and wheat toast which was multi grain thick bread. The hash browns were under cooked, the bacon was ok but not greasy enough, the eggs were fine and the bread wasn't what I wanted, I should have gotten white. I had to wait too long for ketchup and to get my check. I'm not saying don't go here but it's certainly not traditional breakfast fare.

This is the second time I give this restaurant a try and just because of the service I will not return! It starts with management and if they don’t care why is any of the other employees going to care! We walked in and were told the wait time was 20 minutes, which ended up turning into an hour wait. Being that I was with two hungry small children I was very aggravated, I expressed my frustration to the manager and she simply told me we can’t keep up with how busy it is we are frustrated too sorry! basically brushing me off. Her shirt was dirty, hair was messy her appearance screamed LAZY! We finally sat down the food took forever, our waiter cursed in front of my kids and it took almost 15 minutes just to get our check because of course they messed up and did not bring one of our side dish

Well, can't say I'll be going back to cracker barrel anytime soon. For starters, the price blew me away for what I got. 2 pieces of "grilled chicken", hard crunchy rice mixed with a little bit of chewy rice, and somehow seasoned broccoli. Not sure where the flavor came from for the broccoli but that had the most taste out of all 3. $16.49 for this. Also came with 2 corn muffins which weren't too bad. The front checkout girl and a couple of the waiters that helped me was wonderful even though I had short interactions with them as I took this food to-go and walked to the hotel next door. They definitely helped with this rating I'm giving. All together I spent $21.11 with 2 water bottles I bought here as well. Definitely disappointed in the food for it being a cracker barrel, home cooking, fa

The food is okay for the price, nothing to drive out of the way for and probably won't try again unless I'm on a road trip. Staff were super friendly, and the atmosphere / theme is really cool. If it wasn't for the store and decor, I'd be giving it a 2 star.