Cracker Barrel Old Country Store

Huge let down tonight. Ordered online @8pm for curbside. Estimate was 50min. Rather surprising for the small amount of food. Figured maybe they were busy. I had other errands to run. They were almost completely dead....needless to say I wad early and checked in for curbside. "Gentlemen" walks out 856pm and tells me curbside stops at 830pm. Im like ok. Seems a bit ridiculous for my wait time to begin with. Drove 10min to get home. Check the order 2 sides are missing. The chicken looks like they just threw whatever was left in a box. Catfish batter was soggy. Didn't even bother with any of the sides because they were cold. 2 stars is generous. This is the last time I buy anything from this location as it is not the first time my order has been wrong. Really quite sad compared to what it used

Had brunch here today and as always the experience was nice. Hubs had the fried chicken and eggs and I had the meatloaf and mashed potatoes. The star of the show was definitely his fried chicken. I could have closed my eyes, taste that chicken and would have thought I was at a soul food restaurant. A must try! Also, I did not know CB served beer and wine. I enjoyed the peach mimosa during my meal and it was lovely. Service was spectacular as always, and we look forward to coming back soon!

I recently visited again. It was nice to find there were some changes in the menu. I've almost always enjoyed everything I've ordered with the excepted of during covid. I ordered chicken tenders and they were more like nuggets. The restaurant is clean and the staff is always friendly. I have visited for lunch and dinner. I love the fried apples.

So several issues here. To go orders are a no go. I have ordered no less than 5 times from here and every time when I get the food home I’m missing at least two things. Waitress: I place a very simple order. It comes out wrong. I explain the order again she remakes the food still comes out wrong. Can’t make this up. I’m done this place sucks man. Love the food but the frustration of not getting what you order is the end for me. Eat somewhere else if you want your order made correct the first time.

Cracker Barrel delivered an excellent experience, and the highlight of my visit was my cashier, Donna. She was friendly, professional, and went out of her way to make the checkout process smooth. Her attentiveness and positive attitude stood out immediately — the kind of customer service you don’t always see anymore. From start to finish, Donna made the visit feel welcoming and personal. Between the great food, the comfortable atmosphere, and exceptional service at the register, this Cracker Barrel continues to be a reliable stop. Donna deserves full recognition for representing the brand so well.