Crab Shack on the James

Shoutout to Amy! Thank you so much for a great evening! Great experience all around and we “blame” Hello Kitty! 😂 Gave us the FULL rundown on ALL the seafood options when we arrived, especially for our daughter who wanted to try some new foods (which she rarely does, so when the opportunity strikes, we seize it lol) Amy offered great suggestions, we tried a variety of things, and our daughter learned she likes oysters. Amy even went so far as to run back to wash her hands, come out with a clean plate, pulled up a chair next to our daughter and showed her MANY different ways to get that tender awesomeness out of the crab legs. We just…hands down, one of our best experiences at a restaurant. It was our first time here. Definitely wont be the last! Hoping the catch the sunset our next time. B

My crab legs had leaches on them. First, I was compensated for my meal, but it took a bit to get there. Long story short- my crab legs had leaches on them, with a worm friend. When I told this to the waitress, she was first dismissive, and said just break it off… (a dismissive kind of polite). Then when I pressed more, she said she can bring me another leg. When the one leg (literally), not a cluster came back, needless to say it was pretty insulting. Meanwhile, I looked it up and told her they were leaches, and not barnacles, and had lost my appetite completely. Waitress said she’ll dock half price, because I ate some of the crab already. I wouldn’t have eaten any if I had seen the leaches and worm first. I requested to see the manager. Manager never came, however the waitress said she “s

We sat outside on the porch and had a great view. Food was good and the drinks were perfect. I forgot to take pictures of our main meal but was good. We got oyster Rockefeller, crab dip, hush puppies, stuff fish, burger with crab cake

We went there after Harpoon Larry's unexpectedly closed for the night because the water went out. Having eaten at Crab Shack on the James before, we were looking forward to a good meal. Uhm, not exactly what happened. First, our server, Erica, was lovely and she was gracious and kind. Now, the next events you're about to hear are based on a true story. So, I'll start with the appetizer-fried calamari with marinara sauce. Calamari breaded generously, although very salty. However, the marinara was frozen. How did we know? My husband stabbed a chunk of it with his fork and picked up a "piece." I tried it and it was ice cold. When we asked about it, they said they serve [hot fried crispy] calamari with cold marinara, and that our serving was probably on the bottom of the fridge clos

Beautifully decorated a beautiful view. Food menu is very limited in my opinion. It's was very slow when we went for lunch on a Saturday afternoon in November 2015.