Cold Stone Creamery

If I could give ZERO stars. I would. I ordered through Uber Eats and found a long strand of HAIR in my ice-cream. It is a serious food safety issue. I reported this to corporate on January 15th and was given an incident number, yet no one ever followed up. Finding hair in food is bad enough. But being completely ignored afterward is unacceptable. This shows a lack of care for both hygiene and customers. This experience completely turned me off from ordering here again.

Best icecream always; loved their new summer menu and overall collection of icecream. It is must try icecream whereever you find it's shop. This location has vsry curteous and understanding staff you can take your time to order. Good thing they had all ingredients and toppings.

Decided to eat ice cream here with my wife today. Normally I like coming to cold stone but today was bad experience. Pecans in our ice cream were bad and tasted horrible. Asked the worker to make new creation without pecans. Answer: we had many complains about pecans and we also tasted and it’s bad. However they are not expired so we can not exchange. Seriously people have lost common sense. I did next best thing spit out the pecans.

This store has more cake varieties than the website which was a nice surprise. We had trouble picking a cake since there are so many good combos. An employee/manager really helped us.

Love a good coldstone. A bit overkill with all the plastic dividers with a speaker for covid etc. Got the new boo batter ice cream and good lord it messed my stomach up🖤💀