Cold Stone Creamery

Tried this place now for the third time. Each time is worse than the last. Never again. This time the cookie dough tasted so old we had to spit it out. Nothing was mixed together either. My ice cream had extra chucks of something that I did not order. The wrong sizes were given (we ordered online). We had to throw away after just a couple bites. Total waste of money.

Manager supervisors or Patrick, I was so excited to get some ice cream tonight as a special treat. It seems your ladies play with their hair like the store in StCloud does. I have only started to scoop some ice cream out of the "love it" size container and there's HAIR in it!!!! I have found 3 so far and im not even close to 1/4 of the way down. TRASH. I wonder what else they end up getting into the ice cream... gross. I'm very disappointed with your management and hygiene in your store!! No stars!!

Everytime I come to this location the staff is always so polite and fun. The ice cream is delicious and our family loves coming here.

I came in to order a customized ice cream cake yesterday, and the staff made the whole process easy and were very helpful explaining how it works. I have never ordered one from them before but will definitely again! The cake came out wonderfully and it was a very easy process. I recommend to anyone looking for a custom ice cream cake to get it from here!

Teenager with the blonde highlights in his hair is really bad. Had to repeat my order to him several times (strawberry shake). The line got extremely long. He had no care in the world. Sat there talking to his friends and kept slapping the ice cream on the slab while laughing with his friends. Everyone in line was getting really irritated with him. Not good customer service. Not sure if he was high or just too relaxed. Won’t come here again .