Cold Stone Creamery

On Tuesday March 3rd, Thalia, Esmeralda, and Maddie (I really hope I got their names right) were all helpful. They gave me and my daughter samples, let us keep our extra ice cream cold in the freezer while we sat down to enjoy our treats, they were polite, they all helped each other, and they were really patient with my 7 year old taking her time to pick out her ice cream. It's the best experience I have had in that location and we will definitely be coming back. I work across the street at Applebee's and we order all the time and they always get my specific order right and I can't thank them enough! Sometimes a sweet treat is all we need to turn our day around and they made our whole night. Thank you, girls!!!

I got a root beer milkshake. Did I need the extra 1000 calories today? No. But did it taste phenomenal? Sort of. Did it hit the spot? Most definitely. The two gals working the shop were friendly, and fast.

Been coming here for a looong time and I don’t plan on going anywhere else. My ice cream cakes are always perfect (see pic), the ice cream is always delicious, and the employees are always helpful.

All around disappointment. There was one girl at the counter when we first arrived and when she made my ice cream she chopped the mix-ins 2 times and then put it in the cup. I was eating huge pieces of cookie dough and Oreo…. Absolutely disgusting. Then when I checked out, I paid for all 6 of our ice creams but she told the other worker finishing up our 6th ice cream that she didn’t charge for the 6th and he needed to figure it out. So he said I need to charge for your last ice cream. Luckily I counted how many she charged for and told him to go back and count, at which point he realized I truly had paid for all of the creations. I’m including a picture of one of our creations she made where the brownie was hardly broken apart, it was basically a whole brownie surrounded by the ice cream

I order my ice cream cakes from the Covington location and the customer service is always amazing! The people who work here are always so helpful and efficient! Thank you specifically to miss Hannah! Making things work on the fly and being flexible has made my day so much easier. Thank you guys!(give these girls a raise)