Coffee Crafters

Amazing company! Their products and customer service are the best around. I've upgraded my roaster 3 times with Coffee Crafters because we're so happy with them. Definitely recommend!

Coffee Crafters is fantastic, and we couldn't recommend them more highly. They do excellent work both in design and fabrication, and post-purchase customer service is the best we've encountered. We called with a question during installation and another after a (user-error) breakdown--both times we ended up on the phone with the owner and primary designer who walked us through the issue and in the latter case overnighted a part so we could get up and running again. These are remarkably affordable and well-designed machines. If you're interested in fluid bed roasting, this is an excellent option.

Bryce and Ken both responded with detailed info to every pre-sale question I had, and helped me shape what all I needed to plan for in a new roasting space with their roasters. I ordered a Valenta 3, and shipper damaged it in transit. Bryce answered on the third ring, asked a few questions and reviewed the photos of damage. Less than an hour later I had an email with an overnight tracking number to replace the damaged parts! The Valenta 3 lives up to every bit of its specs. It has 4x’d my productivity as a small micro roaster and has a minimal learning curve.

I recently purchased the Valenta 3 and I can certainly say that I am more than impress on how easy this machine operates. In addition the Coffee Crafters team is very supportive whether is through a call or email and that gives me plenty of comfort after the investment of buying a coffee roaster.

This is my review after 2 years of using the Artisan X-e. The delivery \ packaging of the roaster was next level! Easily the best packing I've ever seen, Coffee Crafters obviously wants their products to arrive safe and sound. Customer service was top notch when I called with questions. I have now roasted countless pounds of beans from around the world to the delight of all my customers. The X-e is an exceptional workhorse that is consistent and easy to use as well as reliable. I wholeheartedly recommend Coffee Crafters and any of their fluid air bed roasters if you are in the market for one! Scott Hatkow Village Bean Coffee Company