Classy & Sassy Coffee

I'm not sure how this place has received so many crumby reviews. My boyfriend and I just grabbed coffee from here on our roadtrip across the country. We ordered the white goddess and candy candy coffees. There was just 1 gentleman working and he was killing it. Both coffees are absolutely delicious and the service was so quick, polite and professional. 5 stars all around. Keep up the great work, Happy holidays 💚

I’ve been a regular customer at Classy & Sassy for quite some time, and until recently, the coffee has usually been very good. Unfortunately, since some new staff members have started, the quality and customer service have gone downhill. Today I ordered a large hot coffee with dark and white chocolate. When it was handed to me, it was ice cold — not even the cup itself was warm. I thought it was odd that my drink was given to me before my order was even finished being charged, which made me question how long it had been sitting. When I politely mentioned this to the baristas, MARIAN AND CALLIE, instead of trying to fix the issue, they defended the cold coffee by saying, “There’s two of us so we can make and get coffees out fast.” When I asked if they were really defending a cold drink, the

Placed an online order, pulled up and it wasn’t done. Behind a couple minutes which isn’t a big deal. Go down the road maybe 3 minutes and take a drink…and my coffee was cold. Not even luke warm. Checked my order and was 100% a hot coffee ordered. Also got banana bread and wasn’t the first time it’s been frozen. Frustrating because tips on top of coffee that isn’t cheap, not too hard to make either I feel.

The service was fantastic! Caramel Macchiato was the best!! I almost tipped her $100 🤗 She made my day - Cindy The Wicked Lady

Went to this location and there were five cars in line. Showed up at 8:10 and finally left at 8:45. They are extremely slow. I had a similar experience the day before being the only car in line and waiting 10 minutes for somebody to show up at the window. It's another 10 minutes to get my coffee. Nobody wants to wait that long in line that's why they go to these kiosks. The girls are super nice however the wait time is affecting their tips cuz I certainly am not giving one if I have to wait that long.