Cinnabon

Newport News, VA · Bakery

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Newport News
#262
of 481 restaurants
City Percentile
37%
rating percentile
Address
Cinnabon, 12300 Jefferson Ave, Newport News, VA 23602
Phone
(757) 369-5220
Website
locations.cinnabon.com/va/newport-news/12300-jefferson-ave?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
Status
Closed · Opens 10 AM

Cinnabon is a restaurant located in Newport News, VA. It is one of 481 restaurants listed in Newport News. Its 4.0-star rating is slightly below the Newport News city average of 4.1 stars. There are 10 photos associated with this location.

About Cinnabon

Cinnabon in Newport News is known for world famous cinnamon rolls, baked goods, and more. Enjoy classic cinnamon rolls in multiple sizes, delicious beverages, on-the-go treats, and take home CinnaPacks. Ideal for breakfast, dessert, or a snack,... More

Hours

Saturday10 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 A Montgomery · Jan 2026

Not worth the money! Waited in line for 10 Minutes. Cashier was slow . While other worker was fiddling around with things that could have waited. The second person should have been taking orders to get the line down. No sense of urgency at all. Maybe they had all night, but that didnt mean the rest of us did… the product was horrible. Rubbery and dry. Couldnt cut it with a knife. I guess thats what happens when they stop making fresh dough and use a frozen product. If anyone has tried the mini Cinnabuns from PizzaHut this was exactly how it tasted like Rubber!! Looked on the receipt there was no contact complaint number nor survey.

★★★★★ 5.0 Jennifer Rose · Sep 2025

Pamela and Amber were so patient and kind when we couldn't figure out what we wanted and changed our minds twice! 😅 We had such a yummy, hot and simply delicious treat this evening to cap off a great date night! Thanks so much!! ❤️

★★★★★ 5.0 Jennifer Rasberry · Aug 2025

Came in with my family to grab something sweet for after dinner. Pamela was so friendly and such a pleasure to work with. Our Cinnabons were warm, gooey and delicious!

★☆☆☆☆ 1.0 davonna bryant · Feb 2026

I waited a really long time for Cinnabons to come up bcs they were out. I watched the lady use her register gloves that she moved her hair, played on her phone, and wiped her sweat with to make the orders prior. She did a glove switch after and I thought it was okay but NOPE! she then took more orders, moved her ponytail, wiped sweat, and this time she wiped her nose with the back of her hands and did not change her gloves. Needless to say I left with nothing.

★☆☆☆☆ 1.0 Kimberly McNair · Oct 2025

I drove down from Williamsburg to the Cinnabon location at the Patrick Henry mall specifically to purchase me a 6pack of the classic Cinnabon. I was very heartbroken when I was told that they didn’t have the 6 pack but did have the four pack. What disappointed me the most is that when I asked how long would it take to make a 6 pack I was informed that they wouldn’t have any until tomorrow. What made it so bad is they had 4 pack and some that was already made that could’ve have been boxed into a 6pack. So I purchased the one four pack to make it somewhat worth my time. Needless to say that they were disgusting excessively dry which led me to believe that they we’re old and the only way to get customers to purchase them was to force them to buy them before boxing any fresh product. Very poo

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Bakery

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This listing is informational. Contact the business directly to verify credentials, services, and availability.