Cicis Pizza

10/10 experience Sandy deserves a raise, a trophy, and possibly her own fan club. She was so unbelievably friendly and welcoming that she made us feel like family the second we walked in. Genuinely kind, super interactive, and clearly treats her staff with respect—which says a lot. Six months later and I still remember her name, so that should tell you something. My daughter is in the military and was home on leave, and Sandy made her feel so appreciated and proud of her service. That meant more to us than she probably realizes. My older kids loved her too—everyone walked out smiling. Honestly, I kind of wish Sandy was my mom. 😂 The food? Absolutely perfect. Everything was hot, full, fresh, and exactly how it should be. No empty pans, no lukewarm pizza—just on point across the board. This

Horrible food! Disgusting, dirty bathrooms with toilet paper all over the floor and leaking toilet! It was pouring water out like a fountain when you flush it. When I brought it the workers attention and the manager, she just blew me off! Noodle-less chicken NOODLE soup. Over priced joke!

We went by for lunch today and our experience was pretty good. We love cicis so we try to stop by when we are in the area. Although it was busy, the kitchen staff were going doing well with putting our fresh pizza. My review is mostly based on the woman at the cash register and one of the other workers. An older woman came in alone while we were eating our food and they went out of their way to make her comfortable. She had mobility issues so they made sure she got her food and drink without her having to leave her seat. It was so refreshing to see something so sweet. 💕

STAY AWAY DONT WASTE YOUR $$$$ The most unfriendly place!! As a tourist I was so excited to see a Ci Ci’s pizza cause of closed where I’m from, but man the food and level of service was the WORST I experienced while in pigeon forge!! I simply asked for a specialty pizza the guy with the red manager shirt stared at me with no emotion and said no we don’t do that!! Ok well No I will never eat there again! Plenty of other places for me to choose to spend my money! The manager red shirt with long dreadlocks or braids at around 6pm on January 18 acted like he didn’t want to be there and didn’t care about service! No problem!! Will not be back thanks to his attitude and lack of service. The sign says don’t see what you like we will make it we’ll sign must not be for everyone I guess!! I hope o

Was very excited to see one still open in Tennessee. Not fancy at all, but you can walk in and tell them exactly what you like. I always order a thin square with pepper and onion on it, and they make it up for me as part of the buffet for free. There's also chicken noodle soup and a salad bar and even a couple dessert. I always have to have the cinnamon bun. My boyfriend always have to have the brownies. I think we paid $16 ahead but include everything and we ate way too much pizza. I would definitely go back again