Church's Texas Chicken

This place was absolutely disgusting on the inside. We only received half of our order after ordering through the drive thru. This required my husband to have to go inside multiple times to retrieve the items we realized were missing including both of our sides. To make matters worse, my husband was trying to drink his sweet tea through his straw but nothing was coming out. Upon taking the lid off and drinking from the cup he realized there was a HUGE piece of nasty plastic inside his drink. This is absolutely unacceptable and there’s no way someone didn’t see it!! Had we not been so far away, we would have turned around and asked for our money back. See pics!

Chicken was dry. Large order of mash potatoes missing. There is nothing inside jalapeño poppers (see photos). Felt ripped off. By gar the worst churches in columbus

Visited accidentally! Was in Columbus and saw them on the way to Cooper's Hawk. Hadn't been to a Church's in FOREVER. Firstly, it was dirty. Like world class dirty, too. But the service was decent, even though the manager told us she was giving us an extra piece of chicken. We left and discovered later that she did not. Oh, well, we weren't owed anything. But the food was hot, good, and well cooked! No denying that Church's has some of the best fast food chicken... next to Bojangles, of course. They need to clean this place up though. But I'll go again because its fire.

Had to go inside to place order which took so long to order because they didn’t know boneless options they had along with other options missing. Then it took 37 mins to get a dried 3 piece and had to wait for the chicken wrap an extra 15 min to have to tell them to remake my cold 3 piece they tried to serve me in that dirty environment.

Placed an online order for ASAP pick up and ended up waiting over half an hour to 45 minutes on fast food. We placed a family order for a 20-piece tender, takes approximately 10 minutes to reach the restaurant to find out our order was not ready when it said it was online. Now I don’t know if the store is just short staffed or what the case is, but there seems to be no sense of urgency for something that is meant to be fast food. I have just finally received my order as I’m writing this review and got home to find out there is no honey butter on our biscuits and we didn’t receive any of our sides. Food is also cold. UPDATE: I returned to the establishment to inform them of what was missing and the food being cold. I requested to have it all done fresh again. The woman, who seems to be a