Chipotle Mexican Grill

I’ve been to this location a few times, the service is very dry, the employees give off the vibe of not wanting to be there and almost like their arms are being twisted to talk to the customers, majority of the time they are on their phones, or in groups talking. A few times while waiting in line with a few other people, they would act like they didn’t see us or they were busy, at one point during a visit I though there was no one there because there was no one behind the counter, a few minutes later 4 employees come walking out from the back laughing and smiling, that’s why I prefer the Gilroy and Morgan hill location which is a farther drive for me but well worth it because of the great service we get there. Well today I visited this location as I was picking up groceries near by and di

Second time being here and omg yummers!! Super delicious 😋this is the best amazing food I've ever eaten. Now they have less options depending what time you go its not their fault but that's okay they manage to make sure im satisfied and many others. Do I Recommend anybody to try it out heck yeah I would rate this restaurant 10/5 stars 🌟. The chips is bussin the beans aren't even chili spicy so everyone needa chill out on that it's really amazingly good that's my opinion. Great workers they always treat you like family. Now if I was to want a drink they have their soda machine but for rn it's down that's alright! Because they have a small options for you to choose.

8 out of 10 times I visit this location they are putting the most dismal effort into either making my burrito bowl or my burrito. If they aren't putting in minimal effort they are often out of items to complete the bowl (Fajita veggies, rice, chicken, etc.) Today the gentlemen making my bowl had hair down to his shoulders to which he is blowing it out of his face. It was disgusting. Where is his hair net?? This is standard procedure in the food service industry. I should call the Santa Cruz County health inspector on this place. He asked the kitchen to bring him more rice and instead of waiting the additional 60 seconds to have new white rice delivered, he is scraping the poorest excuse for a scoop of rice I've ever seen. My $12 bowl had about $2 worth of ingredients. This place ei

For a new development this place looks run down and dirty. The customer service was poor, employees were one their phones and talking in groups. Lastly, what really brought me to write this review was the out side garbage! Disgusting! No fast food restaurant should have garbage pulled up like how this restaurant did! Speaks high volumes of how clean the kitchen must be. Also the main food area was not really tightly. Do better Watsonville

**SMALL PORTIONS!** I went to a random Chipotle in Arizona last (12/2024), I ordered the same burrito as the one here at this location (1/2025) and the size of the burrito was almost half of what I was served in Arizona. Skip this location, for a $25 burrito you'll get half the portions as in other locations. P.s. The "tomato salsa" was basically diced tomatoes with traces of onions or cilantro.