Chipotle Mexican Grill

Well sadly I’m just here to confirm what most of the other reviews have said. Our family was very excited to see this restaurant come to town and I’ve waited to review it in hopes that the poor experiences were growing pains or new restaurant fixes. I find it so disappointing that in a nice area like ours this Chipotle has always been not great. Today I went and they were out of both steak and Barbacoa. The place was dirty, garbages too full to put our trash in etc. The online ordering situation is just as terrible, it takes forever, and I’ve never even bothered to try the drive-through because of all the negative reviews. Even simple things like their soda aren’t done right. They have been consistently out of ice in the summer as well. The soda often tastes gross and I imagine the syrup n

They constantly skimp on food, last time I went the guy at the cash register went back and scooped me more chicken without me saying anything because they gave me so little. This was my bowl tonight, it feels like they’re giving me less food every time lol

I've been to many Chipotle Mexican Grill locations across the US and the Chipotle in Southern Pines NC may be the WORST in the country. My biggest complaint is that no matter what day or time we go there, they are consistently out of a key ingredient. One evening they're out of Carnitas. Another evening they're out of Lettuce or Cheese. Another they're out of Salsa. Another they're out of Chips. Then back to being out of Carnitas again, another meat, etc. For a restaurant with such a small menu, you'd think they would have the ability to keep the options stocked. From our own experience, this frustrating problem has existed long term, therefore, I'm not sure their employees are to blame. ( The turn over in this location makes your head spin). I can't help to think that the owner is m

This place needs a complete overhaul. What a disaster. Long line, but that is to be expected at 530 on a Friday evening. After waiting about 20 minutes, one of the associates started yelling for people to leave bc we are short staffed. He then takes all the high chairs and blocks the front door and locks it. We finally get to order our food after 45 minutes. The poor girl making food was on maybe her third day of working there. Another girl was standing at the register with a nasty look on her face, doing absolutely nothing to help the other girl. Just watching her struggle. There is nobody to ring up! Help her complete the orders maybe? There were no napkins, or straws. Every table was dirty. Trash was overflowing. Judging from the other reviews this is a daily occurrence. Corporate needs

This is quite possibly the worse Chipotle in my area! They are consistently lacking menu items well before close of business! The restaurant is usually in disarray and the employees dont seem to care. The food is the food and is usually decent when available! This Chipotle needs new management ASAP!