Chipotle Mexican Grill

This has to be one of the worst chipotle stores in Monmouth County everything about this place screams health code violation it’s concerning and I don’t know how this place is even allowed to be running . To start when you enter the restaurant it’s dirty, tables chairs drink station cutlery everywhere just dirt.and the atmosphere matches the customer service every time I come it’s like a ghost town no employees to be found you literally have to wait 10 minutes before somebody decides they wanna actually work.every employee I’ve seen in the past 5 times I’ve been here had been rude and lacked the ability to serve the mediocre food with a smile. I don’t recommend coming after 5 o’clock there’s never no rice chicken steak queso guacamole cheese lettuce and if there is food it’s crunchy burnt

I’m not sure if this was a Chipotle or a social experiment. When I walked in, the place was completely empty—and not in a peaceful way, but in a “should I be concerned?” kind of way. There was no line, no customers, and yet… it still took 20 minutes to get my food. Why? Because the only person working the line was clearly in training, struggling to wrap a burrito (which he broke three separate times), while about 10 employees stood around chatting at a table, doing absolutely nothing to help. The tables in the dining area were filthy, the food behind the counter looked old and questionable, and nobody seemed even slightly interested in cleaning or keeping things running. I ordered three soft shell tacos, and the guy actually asked me, “What are soft shell tacos?”—a bold moment that sti

I've tried this place 5times and never again. You can walk in and can stand at the counter for 5mins until somebody finally pulls themselves away from the group yap session. And the attitudes almost like it's a bother bc you are there ordering food around 830/9pm. 2 of the 5times they were out of brown rice and simply wasnt making more. it was 830pm.

This is the worst food establishment within 5 miles. Maybe 10! I’ve been dealing with it because we like the food, but now that I’m aware there is another location close by, I’ll never go back to Shrewsbury again. Today was the straw that broke the camel’s back. My kids and their friends ordered their food and attempted to pay cash only to be told the store couldn’t make change, so a $16 meal would now cost $20 since a $20 bill was all they had. Not all kids carry cards. There is a sign stating they can’t make change but young teens are not the best at noticing these things. I asked the cashier what the problem is (bc this “change” issue has been a thing there for about 3 weeks) and she said there’s a shortage of singles. So I told her she needs to give the kid something to make up for th

i hate this chipotle. every time i go through the drive thru lane there’s an issue. either they can’t hear me, forget something, have attitude, can’t speak english, etc. i’m not even racist i’m literally hispanic but like cmon if you can’t speak english at all why work a customer service job. the girl said my order wasn’t ready when on the app it said it was. so i waited 20 minutes after my order was supposed to be ready, i get my food and everything is cold. it definitely was ready and she didn’t know what she was talking about. it’s unfortunate this is the only chipotlane in the area. i also wouldn’t wanna go inside this establishment regardless. food portions are fine i guess. food quality is normal average chipotle.