Chipotle Mexican Grill

Sharonville, OH · Mexican restaurant

Rating
2.2/5
★★☆☆☆ 2.2
Reviews
20
Rank in Sharonville
#18
of 27 restaurants
City Percentile
8%
rating percentile
Address
Chipotle Mexican Grill, 12154 Lebanon Rd, Sharonville, OH 45241
Phone
(283) 209-1993
Website
locations.chipotle.com/oh/sharonville/12154-lebanon-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=5527
Status
Closed · Opens 10:45 AM Sat

Chipotle Mexican Grill is a restaurant located in Sharonville, OH. It is one of 27 restaurants listed in Sharonville. Its 2.2-star rating is slightly below the Sharonville city average of 4.0 stars. It ranks #18 of 27 restaurants in Sharonville. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Sharonville - R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real... More

Hours

Friday10 AM–11 PM

Customer Reviews

★★★★★ 5.0 Ahmad · Jan 2026

The team here made the whole visit feel effortless. Every staff member I interacted with was warm, patient, and genuinely attentive, even during the busy rush. They walked me through the options, made sure everything was prepared exactly the way I wanted, and kept the line moving without making anyone feel rushed. My bowl was packed with fresh ingredients — the rice was fluffy, the chicken was perfectly seasoned, and the toppings tasted crisp and well-prepped. You could tell everything had just been made. The portions were generous, and every bite had that perfect balance of flavor that Chipotle is known for when they’re at their best. The restaurant itself was clean, organized, and well-stocked, which added to how smooth the experience felt. This was easily the best meal I’ve had at any

★☆☆☆☆ 1.0 Ayaa M · Sep 2025

You’re joking right? This is genuinely the skinniest bowl I’ve ever seen in my life. 5 shreds of chicken, no faijitas (which I ordered) , rice is hard 👎🏼 would not ever come back to this location or recommend to anyone I’m actually tight

★☆☆☆☆ 1.0 Pamela Elliott · Jan 2026

If I could rate this lower, I would. We went a couple of weeks ago, and normally we love Chipotle—but this visit was probably our last, especially at this location. The young man making our to-go bowls literally scraped the bottom of the brown rice container and served my daughter hard, burnt rice, even though fresh rice was being made right behind him by another employee. My daughter barely had any rice in her bowl. When I asked for a side of rice because what was in her bowl was unacceptable, I was told I’d have to pay extra. The portion sizes were ridiculous for the price of a bowl. It’s really disappointing because the staff at the former Chipotle location were friendly and generous—actually giving more than one scoop of rice. None of that seems to exist at the new location. We have

★★★★★ 5.0 Tyler Loomis · Feb 2026

Of new location they got. I didn't pay attention to Google maps and went to the old location and it was being renamed to a different taco place restaurant. That was my own mistake. After I went to the right location I realized they have a drive-thru as well so I'm definitely going to have to try that out next time. But I place my order online through the app. I was a bit late picking it up but it was there waiting on me still hot.

★★☆☆☆ 2.0 savon hdtv · Feb 2026

Came in on 2/16 at 6:20. Already a list of what they don't have. The young lady at the register heard me ask for some more guacamole that I was paying for. It was obvious things are running low and the scoop was smaller than normal. Again I'm paying for my full Scoop. Mind you the young man was left out to dry. She was intentionally trying to annoy him by barking orders as he fixed everybody's food and she refused to help him. Made sure as I was standing there to tell him. Next time let them know it's extra anytime they request more. Excuse me ma'am first of all that's something you could have discussed not in front of the customer. Next thing let me remind you, you don't have half the ingredients that I want on my bowl. But she was nice enough to tell me don't worry about it this time. I

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.