Chipotle Mexican Grill

This place has a 3.7 rating for a reason . It seams EVERY TIME I come to this location they are out of steak . Either it’s cooking or it hasn’t been cut up is the response I got today . It’s probably just my luck . But this time no white rice, no vegetables, no steak . The guy in front of me was asking for some vegetables and the kid just says “no” lol. I mean do you really need two lady’s handling the orders . One lady was grabbing the food and placing it into the bags and sliding it over a whole 5inches to the register lady to charge lol ,if it was really busy yes I understand faster check out but there was like 3 people in line . Come on go back there help cook, help prep, check inventory never let any food get low under any circumstances. If your manager is up to par ,all of these issu

Chicken feels so stiff I don’t even know if that makes sense. Maybe it’s just very dry… also gave me half a scoop of everything never seen a bow so empty. Also felt like there was only one person working idk definitely did not enjoy my experience here today and will not be coming back to this location sadly.

My husband picked up our food and on the way home as he’s getting out of his truck, the bottom of the bag rips and all of our food falls out. My food is all over the ground but his survived. I’m like “let’s just go back and tell them what happened I’m sure they’ll understand”…. Sort of. I go in and the little girl working the front has such a stank attitude-they all did tbh- and they always do!!! She literally walks away from me twice maybe more as I’m trying to explain what happened. The two girls at the front don’t even let me finish my sentence and start calling for Ruben. Ruben makes his way to the front I try to explain it to him and he firmly says “yeah we can remake it for them/ no problem” so she starts remaking it but I didn’t get rice so I tell her can you double-bowl the bowl an

Just literally left Chipotle and it’s 3:44pm on 1/11/26 and there was a young black lady serving us. SHE WAS ABSOLUTELY AMAZING!!! I didn’t get her name but her service was TOP TEIR! If she’s not a manager she needs to be a REGIONAL IF SHE DESIRES THAT . YOUNG LADY THANK YOU SO MUCH FOR YOUR GREAT SERVICE AND POLITE PERSONALITY. Your customer service skills are amazing!

Big ups to Ruben!! The best manager this place has seen a while!! Not only Was he fat not only was he fast, but friendly as well! I would give him more stars if I coukd!