Chipotle Mexican Grill

Very disappointed with this location. I came in an hour before the place was being closed, and it looked like they were already on the verge of closing up. When I asked if they were open, the employees said yes. Great! I began to order. The employee was moving SO fast. I asked for 2 dressings after I got my rice, beans, and protein. He mentioned they had run out, which is no problem. That is usually the case that late at night. The toppings were ALREADY removed from the food line, so he mentioned they had everything except sour cream and lettuce. I really did not want a bowl without those 2. When I said I didn’t want it anymore, he said “great, I can eat it now”. It was almost as if he rushed me on purpose and didn’t warn me about what was missing so he could get a free meal. Quick tip to

I wish I saw the bad reviews of a “nasty store” before I dined in here. I received a bag with an EMPLOYEE’S VAPE in it instead of the chips I ordered. Then a very casual “sorry, he put it in the wrong bag” as if someone’s personal stuff belongs in customer’s food orders. Thank God I noticed it in store, I can’t imagine going home and realizing you have someone’s vape in and near your other food items. That’s a huge hazard!!! I hate to be a “Karen” but this is infuriating, I should’ve raised hell!! Chipotle customer service is also crap. I’m so disgusted. Also, since when is a quesadilla here two pieces instead of four? Insane!

Please adjust your opening time on DoorDash and other platforms, as well as your google map. I came here TWICE, to pick up my orders which I PAID for. The app accepted the order and my MONEY. I came at 10:30, only a few minutes after I ordered, the worker did not hand me my order, and did not let me enter the store. If you were going to close at 10 then do not open your platforms and accept the orders if you can’t even give us the order. It is ridiculous, why am I paying for nonexistent food? Is this just a new strategy so the store could get more free money?

Store was so gross and dirty, food was over seasoned, use to love chipotle, won’t go back now. Super gross. staff was somewhat nice

How do you forget the MEAT? And the lid says what’s in the order? Make it make sense