Chipotle Mexican Grill

I’m usually not someone who posts complaints, especially about chain locations like this one, which I generally try to avoid. Unfortunately, this is the closest Chipotle to my home, and this particular location seems to be getting worse by the minute. No matter what time I visit — morning, afternoon, or evening — they consistently run out of basic ingredients such as chicken, lettuce, and guacamole. I completely understand that some locations get extremely busy, but when this happens on every single visit, it points to a deeper operational issue. Additionally, the employees’ attitude is often unwelcoming. I understand that having customers come in later in the evening (for example, around 10 PM when closing time is 11 PM or midnight) can be frustrating, but employees are still on the clo

I never leave negative reviews but geez, this chipotle earned it. I walked in to see the whole staff chit chatting in the back not even working just all standing around listening to music. After about 4 min someone finally mustard up the will to take my order, they we out of about half the items they offer, but they went to go get white rice from the back, which was not even cooked properly, they literally served raw rice in my burrito felt like I was eating rocks and pebbles, threw away the whole burrito. And then comes the time to pay, the employee serving the food yelled for a cashier to which the other employee replied “he can wait” to where I stood another 5 min for someone to charge me for the raw burrito. Staff was rude restaurant was disgusting not a single plastic Togo fork or cl

As important as the food should taste, is the basic upkeeping of the place. Big room for improvement. All garbages were full, syrups on multiple fountain sodas empty and lemonades recipients were empty. We did let personnel know, and acted like he didn't understand. Definitely management was lacking.

The customer service at this Chipotle is absolutely terrible. The employees treat customers poorly and do everything with a bad attitude. One employee literally yelled at me and threw my burrito away just because I didn’t understand his question. He was asking which protein I wanted, but instead of saying “protein” (as it appears on the menu), he kept saying “meat.” English is not my native language, so I wasn’t expecting that wording. On top of that, the employee serving the food had an obvious angry expression the entire time. Overall, it was a very unpleasant experience and honestly makes you not want to come back. We are so aware of how bad the service usually is that my wife prefers to order through the app to avoid dealing with the staff directly. Even then, her order took 40 minutes

I always come to this Chipotle, but it seems like they changed the manager because it keeps getting worse every time. Today I came and was really disappointed — I won’t be coming back. The chicken was salty, the employees had terrible attitudes, and when I asked for lemon and cilantro (which I always get since I eat here 3–4 times a week), they said they couldn’t give it to me. They didn’t even have green salsa or pico de gallo. Instead of improving, this location just gets worse, with smaller portions and food that’s served so carelessly it doesn’t even look appetizing 🤮