Chipotle Mexican Grill

Onalaska, WI · Mexican restaurant

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Onalaska
#10
of 55 restaurants
City Percentile
76%
rating percentile
Address
Chipotle Mexican Grill, 9415 E 16 Frontage Rd, Onalaska, WI 54650
Phone
(608) 668-4463
Website
locations.chipotle.com/wi/onalaska/9415-east-16-frontage-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=3750
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Onalaska, WI. It is one of 55 restaurants listed in Onalaska. Its 2.8-star rating is slightly below the Onalaska city average of 3.9 stars. It ranks #10 of 55 restaurants in Onalaska. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with... More

Hours

Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM

Customer Reviews

★★★★★ 5.0 Shadrac Frost · Sep 2025

This is a wonderful stop. If you're in the Onalaska area and you're looking to get a pretty fresh bite of food. The staff here seem to be very punctual, work very diligently. The food was delicious and it was very clean inside the restaurant. This is a good recommendation if you need a quick bite.

★☆☆☆☆ 1.0 Ben Hansen · Jul 2025

I love Chipotle and their food, but this place was filthy. Every stainless surface and every table had a haze over it, from the tables to the trash cans all the areas around the drink machines were filthy. All the tables in the kitchen area were covered with a complete mess with nothing showing a wipe down. This place needs a new manager. Even the front entry concrete & door was absolutely filthy. Steer clear of this place, I think this is my first actual negative review and I am sad to post it. Editing this the next day as I have time while entertaining my new guest Montezuma's revenge. I did follow up on the Chipotle request to follow up with them and see what they could do to help. They have not responded in any way and judging by the fact that these filthy restaurant reviews go back

★☆☆☆☆ 1.0 Patrick Meredith · Jul 2025

These are the chips they gave my wife. This place is unbelievably bad - don’t be surprised if you get 3 pieces of chicken covered in about a pound of slimy, brown guacamole hidden underneath a mountain of lettuce. The employees are pleasant enough, but the building and the food are just bad news. Every few months we crave chipotle and give in to the temptation, thinking this time it’ll be different, but I’ve been here like 6 times in the last 3 years and I think there’s been something weird (like portioning) or gross about my food 4 of those times.

★☆☆☆☆ 1.0 Dena Iacono · Feb 2026

It was 9:15pm when I ordered. They close at 11pm. Food was cold 🥶 . The bag of chips I got weren't even half full and hard to chew. Its like they were running out of stuff trying to make it last until closing. So I dont eat here alot and curious if the food is ever hot or is it a cold place. I ate the food but when I woke up I felt sick and threw up most it. Probably won't go back scared to get sick again.

★☆☆☆☆ 1.0 Jannette Kantor · Nov 2025

I visited this location today, and I have to say it was the dirtiest Chipotle I’ve ever been to. I should’ve taken the grimy entrance doors as a warning, because the main dining area was also visibly unclean. It made me question the cleanliness of the kitchen and cookware as well. The employees didn’t seem interested in providing good service, and I felt rushed while they were preparing my food. My food wasn’t great either— the chicken and rice were cold. Overall, it was a very disappointing experience. I even overheard another customer complaining about the service while I was getting my drink.This is the closest location to me but I will not be returning.

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Alcohol

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.