Chipotle Mexican Grill

TERRIBLE! i came to this chipotle at 8:10pm. Its currently 9:04pm and i have still not recived my food. the workers are extremely slow and only focus on moblile orders. i am at the front of the line and it took them 25 minutes just to cook rice and almsot an hour to cook meet. never coming here again!! i have never had a pleasant experience withthis chipotle and they are always slow and inexperienced. once i asked for beef barbacoa and the wormer asked, "Carne asada?" and i said, "No, Beef barbacoa" and she looked me straight in the eye and gave me Carne asada. These workers need to be trained

Huge shoutout to Edulyn, Sonirma, and Isaac for delivering absolutely outstanding customer service! This was our first time visiting this new location, and from the moment we walked in, the team made us feel genuinely welcomed. They were warm, attentive, and made sure every part of our experience was nothing short of excellent. The food was delicious, far surpassing my experiences at other locations. Everything was fresh, flavorful, and prepared with care. We were truly impressed and will definitely be returning. Thank you for such an exceptional visit!

2nd visit to this new location and I used the app. Eta was spot on and the portions were “pa po lo” enough for tomorrow. The guacamole was delicious.

Worse chipotle experience I’ve ever had. First off the tortilla’s wrap crumbled as if it was old and stale. I used my rewards on my app to grab a burrito chips and salsa and I had a promo for a free queso, now I eat my burrito with queso in it already. I open my bag and don’t see my queso, I asked them for the free queso and they were giving me a hard time as if I’m trying to rob them for food. They then tell me oh we put the free queso in the burrito…..what?? Why?? I lost a lot of respect for chipotle after this experience because it was them who in fact robbed me for something I’ve earned never going back to this chipotle

Horrifying experience ordered a quesadilla with black beans and fajita vegetables and tomato salsa, what I got was a shell of a quesadilla, no black beans and the tomato salsa was on the side, filled with water, and it all went on to the quesadilla, which made it soggy. I called customer service and demanded a refund. It was the most horrifying, horrible meal I have ever gotten for lunch anywhere. A soggy mess and missing ingredients. They have the audacity to try to charge someone eleven dollars for this!! Never going again.