Chipotle Mexican Grill

The service from the food servers is terrible; they are rude. They served me beans scraped from the bottom of the pan, barely anything, and only half a portion. When I asked if there was more, they said no. On the other hand, the staff at the register, especially the cashiers, were very kind and attentive. I can also make a shorter, punchy version suitable for a review if you want. Do you want me to do that?

I’ve been to many Chipotle locations, but this one was by far the messiest. Tables were sticky, and the floors looked like they hadn’t been cleaned all day. The food prep area was also sloppy, with ingredients spilled everywhere and not being wiped down. It didn’t feel clean or inviting at all. If this is how the front looks, I can’t imagine what the kitchen is like. Definitely won’t be returning to this location unless they seriously improve their cleanliness. I honestly lost my appetite.

There’s always an issue with food here. Recently got a burrito & chips… Tortilla STALE! Chips STALE! Taste and portion off. Who knows what else is stale or expiring! Stomach always messed up after eating at this location. Get it together!

Went here to pick up dinner on Friday. This is a brand new location I believe. The restaurant was clean. Upon entering it is clear to see the restaurant is understaffed and the they are overwhelmed. Very few customers, none with any complicated orders. There was a line because the staff is also juggling online orders. The portions served were also small. Issues could be solved with better management. Still one of the cleaner Chipotle locations I've been to. The staff was somewhat friendly considering the stressful circumstances. Especially with online drivers constantly walking up to the register DEMANDING their order. I felt the pressure waiting in line.

I am editing this previously 5 star review due to a recent experience I had here. Everything I said still applies to all staff in there except one. Which unfortunately is all it takes to turn a once great experience sour. I came in 2 hours before closing, the young red headed man making my bowl was extremely sweet but when it came to the guy at checkout.. not so much. I asked the gentleman who originally took my order if they had any chips left, he asked his coworker who replied in a very annoyed tone “only for online orders” he then proceeded to ring us up with the same attitude, I felt like an inconvenience not a customer. Even the red headed man who just took our order was looking at him in confusion. I get we all have those days but to be so blatantly rude for no reason, it made me unc