Chipotle Mexican Grill

Independence, OH · Mexican restaurant

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Independence
#31
of 46 restaurants
City Percentile
9%
rating percentile
Address
Chipotle Mexican Grill, 6901 Rockside Rd, Independence, OH 44131
Phone
(216) 986-0551
Website
locations.chipotle.com/oh/independence/6901-rockside-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=80
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Independence, OH. It is one of 46 restaurants listed in Independence. Its 2.8-star rating is slightly below the Independence city average of 4.1 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Rockside Corners is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real... More

Hours

Saturday10 AM–11 PM
Sunday10 AM–9 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Ninja Assassin · Jan 2026

When you walk into the place and it is slightly dim. Walking into the place further, I could see it was to hide the level of filth. The line, (this is where the food is stored kept hot or cold for those that don't know) always looks like a bomb went off. It is not that hard to clean the crap off the line. I've worked in restaurants. There is no excuse for a line looking that despicable. I have been there 5 times in the evening for work dinner and 5 times it looked like that. I walk in and stand in line and wait. Despite me being the only customer in the place, no one comes to the line to greet me and ask me what I want. The fajita vegetables look like they've been in the holding tank forever. I wouldn't touch the steak if you paid me. And the guacamole was not stirred. It just sat there,

★★★★☆ 4.0 Marc W. · Nov 2025

I work down the street and eat here for lunch every Friday. I don't know what these other reviews are talking about. I've never had a negative experience here. The food always seems fresh, and the employees are always friendly and quick. The only two issues I have with the place are 1) It can certainly be cleaner, especially the drink station, and 2) Mobile ordering is actually slower than just waiting in line because the employees will wait to make your order until you come in and ask about it, even if it's past the pickup time. That's why I always just come in and wait in line. Even at the busiest time, I'm in and out in 15 minutes.

★★★★★ 5.0 Dawud M · Jun 2023

This Chipotle Mexican Grill was pretty good it was my first time at this location. I was greeted when I first walked in and was asked about my order. The server was very friendly with a great smile. I really enjoyed her waiting on me because of her customer service. They also had all the food online to serve their customers ***UPDATE *** It's been a year since I've last been to this location. I was greeted when I came in, and the server was great. It was the kitchen that was behind. The blame lands on management and training, and to me, that's it. Hire those who want to work and train them well. Plus, make sure the night shift or whomever prep enough food for the day

★☆☆☆☆ 1.0 Brandy Brown · Mar 2026

This location is the only location that I have given multiple chances to prove me wrong that they are not horrible . After consistently getting my order wrong every time I have to write this! This has got to be the worse location unless you go early in the morning. I I don’t recommend!

★☆☆☆☆ 1.0 Moolti Pass · Dec 2025

I went in to order. I was the only customer in there. The lady behind the counter was sweeping something up in the same spot for 10 minutes and not taking my order. A door dasher walked in and got served before me. The counter was disgusting and the steak wasn't cooked and mostly pink. I drove down the road to a different Chipotle. I'm not going to be ignored and get food poisoning on top of it.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Alcohol ✓ Comfort Food ✓ Healthy Options

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.