Chipotle Mexican Grill

Today, my drive thru order was supposed to be ready at 2:10 pm. I got there @ 2:19 and the order had not been started yet. I watched as she rushed through the order and hardly filled the bowls. When she handed my order to me, I said to her, I just watched you rush and not fill the bowls. Her reply- if you don't like it, call and complain. So I went home, and sure enough, the bowls were not filled. Mine also had almost no chicken in it. I called the store- it rings to a full voicemail. I submit a complaint online and it just goes to a chat who says it will "notify the team to do better." For $26- I feel robbed. Here is a pic of the bowl immediately after taking the lid off. I love their food, but it is too expensive for this. Well played Chipotle, well played 👏

Yall need better staff. Get that lady away from the drive thru window if she doesn’t like her job. Customer service is terrible for the few seconds I has to encounter her. So much so that I’m sitting in my car on the side of the road with my hot meal writing this. Life is too expensive to spend money and have to deal with miserable people for no reason. Do better.

I've been eating chipotle for a long time Its like almost every other day I know inside and out about the charges proportions of the food behind it I went to this place (accidently) as it was close to my location Ordered chicken burrito bowl (extra protein) I knew its $4.20 extra for protein but u can get other items like rice beans and cheese a little extra according to your requirement WITH NO EXTRA COST When they bought my food to the counter $15 burrito was charged $24 As they charged me for extra rice cheese and beans . I explained to them that you can't charge extra for rice and beans They said yes we can If you issue do whatever u want Idk if thats the person Or The whole staff is crazy There

I've ordered deliveries from this location several times and they MOSTLY get the orders WRONG EVERY TIME! It's unbelievable how wrong they get the order so often! Notice a salad, order with extra lettuce, light sour cream and light cheese, with extra fajitas looks.... And good luck trying to call the location - they will not answer. They're too busy messing up your order. They CANNOT get your order correct. I won't give them any more chances and will not order from them any more. I strongly recommend you order elsewhere too.

I wish I read the reviews before ordering from this location. I placed an online order and went inside to pick it up and the employee I spoke with was unfriendly and rude. When I got home and opened my bowl, it was literally half empty. I’ve order from Chipotle plenty of times and I’ve never had such a crazy portion like this, it’s just ridiculous. Needless to say I won’t be going back there.