Chipotle Mexican Grill
Highland Falls, NY · Mexican restaurant
- Address
- Chipotle Mexican Grill, 521A Main St, Highland Falls, NY 10928
- Phone
- (845) 977-0233
- Website
- locations.chipotle.com/ny/highland-falls/521a-main-st?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=3718
- Status
- Closed · Opens 10:45 AM
Chipotle Mexican Grill is a restaurant located in Highland Falls, NY. It is one of 22 restaurants listed in Highland Falls. Its 2.5-star rating is slightly below the Highland Falls city average of 4.3 stars. There are 10 photos associated with this location.
About Chipotle Mexican Grill
Chipotle West Point-Highland Falls is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced,... More
Hours
| Saturday | 10 AM–11 PM |
Customer Reviews
Ordered 3 bowls yesterday. Food was so salty, it was inedible. I’m a frequent Chipotle customer. Someone 10x-ed the salt or just didn’t mix it. I had to toss all 3 bowls. It’s a 20 min drive each way, so not worth returning the food. Had some good orders from here, too, so this is a quality control issue. (Minor comments: lettuce goes on top of the cheese, not the other way around; and please don’t wrap two tortillas in one sheet of aluminum foil - they are obviously for two different people and impossible to separate - 3 bowls and 3 tortillas on the side, so each tortilla should be wrapped separately.) Not ordering here again. One star for atmosphere, bc this is takeout only, which is lame. Above issues could be avoided if one could eat at the restaurant. PS: another review suggests the
Portions are incredibly small, and I paid for extra portions. I also paid for chips and guac, and they somehow forgot to give me the chips. I only got a side of guac. I got ripped off. This location gives Chipotle a bad reputation. Corporate needs to step in and replace the managers with people that know how to run a restaurant.
We love Chipotle and have never had a totally satisfactory order at THIS location, but today was the worst ever. Brown guac and tiny portions, even the chip bag was maybe 1/3 full of small broken chips. They're not using full scoops and the customer service chat did nothing. Almost worth the drive back to return and have our $25 back.
I’ve never had an issue here until today. I can’t prove it but I absolutely feel the staff tampered with mine and my 4 y/o son’s food. I paid online and didn’t tip - because it’s digital kitchen. I had a bowl, and i got a kids meal for my son. I strongly believe, and again I can’t confirm, they severely salted my food because of lack of tip. I had a chicken bowl w the usual toppings and I literally couldn’t finish the chicken pieces, it was incredibly over salted. I tried my son’s black beans and genuinely gagged because of how overwhelming the salt was. He had a kids quesadilla and again, completely inedible. Even the damn rice was saltier than usual. What gives? We already have limited options here in this small town - now I have to worry about people messing with my food if I don’t ti
Wimpy portion sizes. I paid an extra $2.85 for maybe 2 tablespoons of guac, and this is how “full” my bowl was when I opened it. I picked up at my exact specified pickup time and all of our meals were cold.
Accessibility & Amenities
Services
Top Restaurants in Highland Falls
| Name | Rating | Reviews |
|---|---|---|
| Cragston | ★★★★★ 4.9 | 20 reviews |
| Bean & Barrel Cafe and Lounge | ★★★★★ 4.9 | 20 reviews |
| Rafi's Gyro Loco | ★★★★★ 4.8 | 20 reviews |
| Pepe's Tacos | ★★★★★ 4.7 | 20 reviews |
| Bear Mountain Bakery & Cafe | ★★★★★ 4.6 | 20 reviews |
| Park Restaurant | ★★★★★ 4.5 | 20 reviews |
| Antojitos Plus Corp | ★★★★★ 5.0 | 11 reviews |
| The Ice Cream Shoppe & Bubble tea | ★★★★☆ 4.4 | 20 reviews |
| Sushi King | ★★★★☆ 4.4 | 20 reviews |
| Andy's | ★★★★☆ 4.4 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.