Chipotle Mexican Grill

I paid an extra $7 for double carne asada and counted and there is only 8 pieces. There is barely any rice and they put so much sour cream that it’s just a sloppy mess. I can’t even eat it.i asked for extra lettuce and there’s barely any. I had a reward for a queso and they didn’t put it in my bag. Almost $30 down the drain. Please fix this.

100 Word Reviews: Chipotle May 8, 2025 Hadley Mass. Ordered 4 bowls. Long lines. Used the great app. Saved time. When the food finally came it was not that great. They got my order correct (no rice) but ultimately the presentation wasn’t good. The meat wasn’t cut properly. My daughter got a HUGE piece of lettuce. We chose this place because our youngest CAN eat this food due to allergies. It’s also close to their school. The last bowl we ordered took forever. I know they were super busy with huge catering orders. No utensils, no receipt, no napkins. Strange.

ordered food online. got a drink in person decided NOT to tell me their ice machine was broken and still sold me a drink. Why on earth would you wait till after i paid money to tell me the ice machine didn’t work. DO BETTER TRAIN BETTER

Long line of people and and there are multiple employees standing around while ONE person helps the customers. Pretty strange. What is going on here? Do better.

We ordered online, order said it was finished and ready to go. We waited 15(!!!) extra minutes for our food and they didn’t put it on the pickup shelf, left it in the back, and refused to make us fresh food. It’s completely unfair that others get their orders and fresh food at the same price I had to pay.