Chipotle Mexican Grill

My wife and I were visting from out of town. We came into a warm greeting. We were serviced by "Money Matt" and Paige. They were very friendly and helpful. They showed us the meaning of great Customer Service. We will definitely visit again, Probably before we head home. 😁

My recent visit to Chipotle was a fantastic experience, largely due to the exceptional food and service. The menu offered a variety of fresh, high-quality ingredients, and my burrito was bursting with vibrant flavors—perfectly seasoned rice, tender grilled chicken, and crisp veggies. The food was prepared remarkably fast, even during a busy lunch rush, which I greatly appreciated. The staff was courteous, friendly, and efficient, ensuring every customer felt welcomed and valued. However, the restaurant’s cleanliness could use a slight improvement; the tables and floors had some minor debris that detracted from the otherwise spotless vibe. Overall, the delicious food, quick service, and warm hospitality made it a great visit, and I’ll definitely be back—just hoping for a tidier dining area

As a former employee of the rehoboth & salisbury locations I was beyond disappointed with the service of the Dover location by the casino. I ordered two bowls online and specifically asked for my cheese and queso to go on the side as well as wet sauces as these bowls were for lunch. Upon arriving I was told no items can go on the side unless I pay the price of a side which is almost $2 I explained my bowl was paid for I just don’t want it all together since I wasn’t eating them right away. The young lady got smart and said she knew how to do her job I can’t do it like such. I began recording the conversation an requested a manager. The manger agreed to let me get both cheeses on the side. I then asked for a side of hot sauce and side of veggies I was charged for both items I then asked for

Love chipolte bowls but please put a1/2 bowl on your menu!! They are never the same as left overs and way too large for many to finish in one sitting. A half bowl would be perfect!!!

Whoever trained/taught these workers to think that this shit is okay needs to be retrained themselves! Very sad, people coming in to spend their HARD EARNED money that also pay you guys and in return get horrible customer service! Just sad. Workers rude, rushing, and then on top of that still getting the order wrong. Please retrain every single last one of the workers at this location. Do better! Smh.