Chipotle Mexican Grill

I picked up at the window and it was ready at the exact time. The staff was nice. I ordered four different dishes and there were mixed feelings about it from my crew. Overall it was very average and pretty bland for a chipolte 🤔 hot spice does not mean it has taste. It just covers the lack of it. Blend your spices better so we can get that distinct taste.

We've been coming to the Barrington location for about a year now, as our local Middletown location has always been a disaster. Every time we come, the food is great, the staff are kind, and our food is always ready at the window. This Christmas Eve, we picked up a catering order, and we were greeted by Justin, who was phenomenal. He was so incredibly kind, happy to help us because we needed extra sides, and he took the time to ask us about our negative experiences at the Middletown location. Additionally, he ensured that our catering order was ready and accurate. The catering order was filled with high-quality ingredients, making us all happy and full. Thank you!

The food is decent, However, Whoever is the manager needs to be fired. Despite being the only person in the restaurant, I was ignored, until I asked for help. I ordered a veggie bowl and they had run out of veggies so I was asked to sit for 5 min. 30 minutes later, they started waiting on customers who came in after me, did not acknowledge me, or apologize for the wait. Meanwhile, employees were on their cell phones texting. Aside from all that, the place is filthy. Food scraps on the tables, dust on the windows and the floors were gross.

When being here and viewing the personal reviews, I thought I would go to try and be neutral to these opinions but I had similar experiences as the previos reviews. The staff were friendly and seemed to be great with their customer service skills but will do nothing dor the food quality and protion size. I live by Bajas and know Nacho Mamas is not far from here and I feel if management were to be hard pressed into competitive cusine, they would at least try. Disappointed indeed!

management needs to spend more time cleaning the windows, tables, trash barrels and doorways. seeing is believing. the staff generally works very hard and is efficient. depending on what time you go there could be scraps left and not very fresh and other times it could be stocked well and fresh.