Chili's Grill & Bar

My husband and I went during the week to avoid crowds and we had a great experience. Food was delicious and service was fast and friendly. Prices are reasonable and so are the portions. Environment was friendly and professional, we will definitely be returning for another great meal and time oh! Don’t forget the Margaritas/beer 🍹🍺😃!!!!

From the moment we sat down, Essence made our dining experience feel warm, personal, and effortless. She greeted us with a genuine smile and an energy that instantly put us at ease. Throughout the meal, she was attentive without being intrusive—always appearing at the perfect moment to check in, refill drinks, or answer questions. Her menu knowledge was impressive, offering helpful suggestions that ended up being spot-on for our tastes. You could tell she truly cares about making sure guests feel welcomed and taken care of. Every interaction felt sincere, not rehearsed, and she went above and beyond to ensure we had everything we needed. In a world where great service can be rare, Essence truly stood out. She turned a nice meal into a memorable experience, and I would come back just to b

Once again, I returned to the Chili's in Lancaster on Monday night with my family, and the manager Darrel was there. He remembered me from last Thursday when I came with my friends. Every time he's there when either myself or my friends, it's different. He makes it a point to genuinely come to each table and talk to all the customers. The employees are attentive and punctual, and the food is always delicious and hot as it hits the table. When he's there, we noticed that the restaurant is running smoothly with great customer service. He's a keeper and this is our go to Chili's because of the atmosphere of Mr.Darrel.

We took our ENTIRE softball team, their parents, and siblings to eat during a tournament break. We had over 25 people with us and the staff took it with ease ! We had Denise as our waitress and Beau was helping her. They were so pleasant, on top of every request, and so attentive to our team for over two hours. THANK YOU to this Chilis team for making sure our team was happy and fed good.... and giving us parents a small break from the day!

My boyfriend and I always come to Chili’s. It’s a delight to go every single time. The food is delicious and we always get friendly service coming in. Today we had a great server named Miranda. She was very attentive and friendly. And Beau was amazing too! All smiles and just great to be around. He made sure we had everything we needed through the entire duration of our meal. I’m so glad my boyfriend and I live close by because we will 100% return. ❤️😋