Chili's Grill & Bar

Was there for dinner 2/27 and everything was great !!! I don't usually write reviews bc I don't feel like its worth it but I had to this time. Our server (melissa) was above and beyond!!! She was funny, knowledgeable and had no problem with modifications that we gave for our food. We had fun and ate good food in a good atmosphere, what else could we ask for!!! We will definitely be requesting melissa when we go back, which will be soon!!

Arrived to the restaurant and was sat near the bar. This was quickly realized to be an error on my part due to how loud and obnoxious that environment was for my party. The hostess without issue moved us to a quieter part of the restaurant. The waitress (Jacque) was not what you would expect from a customer facing individual. She clearly got confused on the ordering customization and then had attitude problems and literally huffed at one point. (Not sure how it's confusing to leave off ketchup and mustard on the burger and put on Nashville hot sauce but for her it was). My husband requested his salad to go and I ordered a bowl of soup that she apparently also thought should be to go as that's how it came out. When the food arrived she came over and was apologetic for earlier but at this po

Let’s start with tonight! Order strawberry lemonade the drink was very nasty! It tasted like the cups didn’t get washed I then proceeded to ask for a water , water then came with dirt floating around in the cup! The waitress took it back and bring out new one but it honestly look like they just dumped it out I honestly was already disgusted by the drink I didn’t wanna to eat my food! food then comes out and my friend that’s allergic to the cilantro in the rice finds over 10 pieces of small rice in her mash potatoes so I bet they use utensils for everything in their kitchen I was overly just disgusted with my whole experience they didn’t offer any substitutions and they very not welcoming !!!! I will never recommend chilis on ERIE BLVD to anyone please do not eat there you will have mold in

Chili's Grill & Bar it was a pleasant experience. The food was flavorful and satisfying, with the baby back ribs being the highlight. They were tender and packed with smoky flavor, and the BBQ sauce was delicious. The sides, like the mashed potatoes and fries, were also good, but nothing extraordinary. The service was friendly, and the atmosphere was casual and lively, perfect for a laid-back meal with friends or family. It’s a solid choice for a fun and filling meal.

2025-04-19 - 3.5 Stars There a ZERO ways to get on the waitlist before arriving. Not good! Checkin was told there is a 40 to 45 min wait, mmmmmmmm we already drover 35 mins and was not about to get on the waitlist before arriving list online. Yeah put us on the waitlist!!!!! Only good thing so far was the wait was only about 23 mins to get seated. Server could have been more attentive, checking in on the customer. Food was good.