Chicken Shack Rochester

Stopped by after visiting someone in the hospital for a quick dinner. We ordered a 2 piece meal. The staff was very friendly and helpful. He got the 2 pieces of chicken I wanted. It came out pretty fast for being made after our order. The potatoes are wonderful. The Chicken is great tasting. You get a roll and butter with your meal. Very good.

Always delicious and fresh. Great service too! Keep up the good work and amazing food!

I went there today, the lobby was packed! Smallest pieces of chicken that I’ve gotten in my whole life. I was waiting for almost an hour for my food which was supposed to be made on time. I get my food, smallest pieces of chicken I’ve ever gotten. Not to mention the green beans were cold and tasted like someone took them right out of a fridge and handed it to me. I was waiting for almost an hour to pick it up, while others received their food sooner than me and coming in after me.

We tried the Ribs, chicken mushrooms and slaw - all were extremely good! And the service was excellent - welcoming and efficient. We will definitely be back for more!

This Chicken shack is clean and well-staffed. They are professional people who remember their customers and they're friendly and efficient. The chicken was great- hot and crispy and juicy inside. They made the potatoes for us with no butter and offered butter on the side which has never happened at the Chicken Shack we usually go to. I would have given it a five-star if the app or the website had worked but you have to receive a code in order to see the menu and after multiple multiple multiple tries I couldn't get in. So based on the food the service and the atmosphere it should be five stars