Chick-fil-A

Waited in line 525....got to order...wanted Large Mac n Cheese for Christmas dinner...among other things... We are out of Mac n cheese Seriously a family restaurant with 3 lines open and inside you are out of Mac n cheese...yes I know you close early but your still open after took time to write this 20 cars in line and I started in line 15m before...and you saved on throw aways on Mac n cheese Circling building make that 42 cars...and you saved Mac throws... 10 at counter...maybe give left Mac n cheese to your employees

Let me start by saying, I love Chick-fil-A. However, over the last few months, the service at the Watauga location has been awful. I go to CFA most mornings for breakfast, and another 3+ times a week for lunch or dinner. My family loves it. In the mornings both drive-thru lines are open, but orders are only being taken one at a time. I’ve sat at the speaker before waiting to have my order taken. The morning crew also seems like they don’t want to be there. One employee in particular often hands me my food and says nothing. It’s very awkward and confusing. Tonight I went for dinner and sat in the drive-thru for over 20 minutes. And when I finally got to the window no one seemed concerned at all that things were taking so long. In my opinion this is no longer a fast food option.

The drive thru line wasn't long in length, but long in wait. Worth it though because the food was excellent! The waffle fries were crisped to perfection, nice and hot. Also got grilled chicken nuggets, a grilled chicken sandwich and a regular chicken sandwich for my entourage. All were delicious!

Always fast and fresh, no matter which location you go to! I can always count on a good quality meal from Chick-fil-A. The staff is always attentive. I don't know if they pay their staff more $$$ than other fast food restaurants, or just show them more respect, but their employees are all so well-mannered! I don't know if they only hire people with good work ethics, or if they take the time to teach the work ethics to the younger generation. Regardless, they are tops in my book!

Truly the worst chick fil I’ve ever been to. Every time I come, they take forever, get my order wrong and the line is wrapped around the building and not moving. The last time I came I sat at the speaker for a while, watching other cars in the other lane get their order taken so I decided to just pull forward and order at the window. When I got to the window and let them know what happened, they acted as if I was speaking another language and when they finally understood what happened, they just started pointing fingers at each other instead of taking my order. Then, one of the girls asked me to pull forward with a very condescending tone like it was my fault I’m holding up the line. I’ve truly never experienced as terrible service before at any fast food restaurant.