Chick-fil-A

Sterling, VA · Fast food restaurant

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Sterling
#55
of 277 restaurants
City Percentile
68%
rating percentile
Address
Chick-fil-A, 46920 Community Plaza, Sterling, VA 20164
Phone
(703) 444-1901
Website
www.chick-fil-a.com/locations/va/sugarland-crossing?utm_source=google&utm_medium=gmb
Status
Closed · Opens 6 AM Sat

Chick-fil-A is a restaurant located in Sterling, VA. It is one of 277 restaurants listed in Sterling. Its 4.5-star rating is above the Sterling city average of 4.1 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Sterling Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Friday6 AM–10 PM

Customer Reviews

★★☆☆☆ 2.0 jarvin jordan · Sep 2025

I was hoping I could upload the video. I came in at 8:45 Google say they close at 10 o’clock. Talk to the cashier she said they close at 9 o’clock. So I told her I would be dining in Is that OK? She says yes. Waited for no more than six minutes for my food. So now at 10:05 the manager tells me I have to leave they are closing. Not only me but more customers. In the picture, they are telling these two that they have to leave. They told someone before them they left. I understand that everyone has had a rough day and it’s time to go home but to tell your patriot they have to leave. This is not a good practice and customer care. So now I have to get the food I haven’t ate and walk out and go sit in my car and eat. Never been through this at any other Chick-fil-A. Wish I could upload the vide

★★★★★ 5.0 Richie Dava · Jan 2026

Everyone is welcoming and friendly. Food is served in a timely manner. Someone walked up to all the tables and ask if we needed refills. Kudos to that young lady. Thank you for providing great service.

★☆☆☆☆ 1.0 Angelina Aguinaga · Feb 2026

One of the worst chick fil a in the area I’ve been to. They always treat me with bad customer service, I have given them so many chances but when I do come back I always regret it. Won’t be back anytime soon though… Please do better. And it’s always the same girl that looks Peruvian. They neverr give me her name.

★★★★★ 5.0 Michael Nkemakonam · Dec 2024

The food at Chick-fil-A is so delicious! I loved my chicken sandwich and also the fries. Everything tasted good and I had a great experience there. The workers are really nice as well.

★☆☆☆☆ 1.0 Raj Vemuri · Jan 2026

This second time I had worst customer service at this location, previous one was when we dine in with family; this time it’s drive through. Both occasions, serving team is rude, discriminatory and no sense of help. I don’t recommend this location to any of my family or friends. This needs a whole team change or closing instead of ruining the reputation of Chick-fil-A!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.