Chick-fil-A

The stingiest Chick Fil A in the entire country. I asked for extra pickles and got one whole pickle slice on my sandwich. My fries were half full. The coke wasn’t even filled all the way up. These people act like each pickle and fry come out of their paycheck and do not make any effort to correct the issues when brought to their attention. Staff is rude, and tries to gaslight you when you draw attention to issues.

I love the Spicy Chicken Sandwich, I get it every time. It is by far one of the best food items here. And the lemonade? I've never had such great lemonade anywhere, Chick-fil-A lemonade is the best. I don't know what about the lemonade makes it great, it is just made well I guess. The spicy chicken sandwich is one of my favorite because, well, come on, it is a spicy chicken sandwich. I also like that when the YMCA pool is open they serve Chick-Fil-A's spicy chicken sandwich. Overall, my experiences at Chick-Fil-A have been great, it is also one of my favorite places here in Springfield, or, at all. Definitely uo in the top 10 for me, maybe the top 5.

I really hate to leave this bad of a review, but I have to. First, I tried to reach the corporate customer service and it’s impossible to simply leave a message or feedback on the website or app to the Customer support team, so I will leave it here. First, to the local store, my order was absolute disaster. I placed an order on the mobile app. I will comment more on that below. I pulled up, scanned the ridiculous QR code and then was the first car in the drive thru lane. The entire mobile order process is an absolute joke at Chick-fil-a! Worst app of ANY restaurant apps, by far! After we got to the winder with 3 meal combos, 3 drinks and 2 shakes, around 6:30pm on Saturday, we sat there forever before anyone even came out. Customer after customer left on the drive thru side and the

I try this place once a month hoping that the sandwiches will get better... but no, they are consistently flat, burnt, and with an extremely sad piece of lettuce on top of it. Perhaps I have been spoiled by bowling greens location, but this really makes me wanna eat a hamburger instead.

We sat and waited at the drive thru for a good amount of time. Understood since it’s the day after Christmas. The person taking our order, their card reader wasn’t working so we waited another few minutes until we were finally told to go order at the window. We get to the window and are waiting, watching all the cars around us get their food and we weren’t even looked at. We had to yell to get their attention. Didn’t get our order correct after waiting 20+ min either.