Chick-fil-A

Wow!!! Never have I ever been to a Chick-fil-A like this. Nope, it’s not a compliment. I came in and placed my order with a number 1 with extra tomatoes, lettuce, pickles and pepper jack…. They got it right after I returned not one but three sandwiches!! the last incorrect sandwich I went up to the counter and asked to speak to the manager and he said he was busy to ask another manager!!! The other manager was taking food to someone’s table or car so the assistant manager ( I think) took the sandwich and made the corrections. Wow!!! I have traveled all over the United States and order Chick-fil-A and yes, they have messed up before but always take care of me and get it right!!! Very disappointed. Maybe get them to do some more training? Not sure but the entire team looks like they need a

So I am usually a HUGE fan of Chick-fil-A but this location did not live up to my typical experience. My grilled chicken was overcooked. I asked for my peppermint shake to be held and yet it was served with my meal. I was able to get them to put it in the freezer and whether it was forgotten or they decided to prepare it fresh when I went back. I did get a fresh shake. But, these misteps color your guests experience. Guest are not going to lunch to problem solve and if it's not possible to hold my shake when I order, then please let me know when I ask. But, telling me that it can be held and then serving it with my meal is not okay. I don't want it melting while I am eating, in case you are asking why it matters. So please, if you don't know what your policy is ask. If it's your policy

Ordered from the drive through and the food wasn’t ready so I was told to pull up front. After 10 minutes and them bringing food out to 2 other cars I went inside to get the food. After standing there for several minutes without being helped somebody finally asked what I needed. I said I had a drive through order. Turns out it was on the counter the entire time and they just forgot about it and thought it was funny. Hands down the worst run Chick-fil-a in the area. Just go to another one.

I went here a lil before they closed and the night crew was the most respectful and kind. The gentlemen there were really attentive, I know my lord and savior Jesus Christ would have been proud of this Chick-fil-A & crew.

Shorted me nuggets. I don't have time to go back and get them. You have Three people standing handing out orders for the drive through, I shouldn't have to verify myself that what I paid for is in the bag.