Chick-fil-A

Everyone knows that Chick-fil-A sets the standard when it comes to fast food quality, taste, and customer service in the form of courtesy, professionalism, and politeness. When it comes to this particular Roanoke Rapids location, the food was on point! No issues with it whatsoever! However, the professionalism, courtesy, and politeness of the staff was SERIOUSLY lacking. Without going into specifics because I do not care to bash them via this format, some refresher training may be in order. I briefly spoke to the manager about her employee and can only hope that corrective action was taken.

Happy halloween Cashier super courteous friendly clean not busy at 2:45 Pretzel grilled chicken was good Love the decor for 🧡🤣🎃👻💀🎃🎃

I love Chick-fil-A, but tonight’s experience in Roanoke Rapids was pitiful, embarrassing really. Very slow service after getting my order wrong AND waiting 15 minutes for the wrong food. Then, waiting another 10 minutes for cookies. Very dirty dining room and bathrooms. Trash on the floor with lots of dirty tables and bunches of extra employees standing around arguing about some order gone wrong at the drive through.

Everyone here was courteous and polite. Especially our server, Collin. He was very kind to me and my family and offered my daughter a coupon for a free dessert. The dessert was a cookie which was fresh just like the food. Good job Collin and all staff 👏

Slowest and most inefficient chick filet I have ever been to, and if you go to chick filet you know that is saying something because they are typically incredibly ran operations. This store had minimal staff, stacked lines, and would run 10-15 cars from the left line, then 10-15 from the right line, and in all the drive through took well over 15 minutes. We finally got our food and were trapped in the line of 10-15 cars for several more minutes.