Chick-fil-A

We ordered the grilled chicken English muffin. I don’t know if a human looked at the this before packing it up for us. As you can see English muffin is completely burnt. Had to drive back to get another. Such an inconvenience.

The location has good service and waiting times. (I love the mobile-thru!) The food goes from being great at times to just okay, especially lately. A larger issue is that the fries are chronically under filled. This is my *3rd* time in a row getting a concession like the attached image. Maybe I’m just getting unlucky, but I’ve been to other locations sooo many times and this is the first instance(s) of the issue. Really a sin considering the high price point. It should be listed as 2.5 stars, but the front end staff brings it up to 3 for me :) Update: Times have gotten longer and quantities are worse. 2 stars.

I absolutely love Chick-fil-A, it is one if the only fast food places I actually go to but the amount of times I come and their main priority is getting through the drive thru lane versus the mobile thru lane is INSANE. On multiple occasions I have seen them get through the regular drive thru lane thats double the length as the mobile thru lane before even getting the first cars food in the mobile thru. This is kind if ridiculous considering the mobile thru is supposed to go by faster because you are ordering well in advance. I do understand things take time but if I am the third car in the mobile thru lane having only ordered a milkshake, I should not have to wait over 10 min waiting while the entire regular drive thru is already helped. To make it worse, this is what I got, not filled al

Ever since Covid they shrunk the level of not surprised this place has a 3.2 star rating! Seemed slow and disorganized. Also asked for 8 chick fil a sauces and got none. The lady at the window said the drinks straw was in the bag. There was no straw… also granola and dried berries in the little bag of toppings for the salad has shrunk. Also this time I was blown away at how little of a grilled chicken portion was in my salad, it was half the portion it used to. This place has been a let down. Saying my pleasure doesn’t make up for all your mistakes made when I order food.

I’ve been to this location twice and both times had issues with my order. There seems to be a problem with whoever is making/packaging the food. The first time my breakfast sandwhich was a spicy chicken patty when I ordered regular, the bag the sandwhich was in was also labeled regular. The second time my sandwhich had no pickles.. the best part! :(