Chick-fil-A

Great place with great staff. Delicious fresh hot coffee! Very delicious food. Very much enjoyed in here. Highly recommend

I was very disappointed at this Chick-fil-A location, to start with the food, the mac & cheese was very dry, and there was very little pickles on my sandwich, and the fries were crispy of fryer oil. the time of service, and the lack of customer service brought this review down quite a bit. this is about the third time. I have tried this location since it has opened up, out of all of those times it was not busy in the drive-through or lobby, however, it still took over 30 minutes to get my order placed and to get it given to me. I understand employees may still be getting trained, however, at this point, the speed of service should be a bit faster. The customer service skills lacked very much, everyone seemed tired and exhausted, and all acted like they hated their jobs. If you are craving

I visited this Chick-fil-A this evening and ordered two drinks for pickup. While waiting inside, I observed the counter area. I want to recognize a team member named Zelda, who was attentive and doing exactly what she should. She offered me water while I waited and was genuinely kind and professional. Because of her effort alone, I am not rating this location one star. That said, as a former Chick-fil-A manager, I noticed several serious customer service and professionalism issues. A team member named Ashlyn was leaning against the small refrigerator where children’s beverages are stored, playing with a lid, and openly flirting with another employee. The male employee was wearing a hoodie or sweatshirt underneath his polo, which is not in dress code. Their behavior was obvious, unprofessio

I am writing to formally complain about an extremely unpleasant experience I had at your Chick-fil-A drive-thru location near Scheels on December 22, 2025, at approximately 12:30 PM. The employee who took my order and handled the transaction at the window identified herself as Lindsey (or was wearing a name tag reading “Lindsey”). From the moment I began speaking, her demeanor was noticeably hostile and unprofessional. She displayed clear disgusted facial expressions, sighed heavily, and spoke in a curt, annoyed tone that made it obvious she had no interest in assisting me. The issue escalated when I politely asked a simple question about the Cobb salad. Instead of answering helpfully—as I have come to expect from Chick-fil-A employees—Lindsey responded with visible irritation, as if my qu

My stop to treat myself when I have meetings in the neighborhood, but recent issues are changing that. Food quality is fine and the staff are friendly. The drive thru has frequent issues with giving wrong drinks (label is correct but actual contents are wrong; got a Coke when my order and label were for iced tea), missing or giving too many items (yesterday I got 3 forks but no straw). The lack of attention to detail is unbecoming of Chick fil A.