Chick-fil-A Maplewood

It’s unfortunate how they haven’t redone the lane situation yet or this wasn’t thought about during the build of this specific location because I actually won’t eat Chick-fil-A in general because of the his poor design and I’m not gonna sit in line for 30 to 40 minutes for a sandwich sorry I’ll go to the many other surrounding restaurants that you guys have around you canes is right across the street. I could literally sit down and eat at Acapulco and leave before I got through the line here in addition to Culver’s right down the street that has a better business model of bringing out food to customers and having them park adjacent to the business, not holding up the line for an excessive amount of time . Yikes

The food was pretty good. My 12ct chick fil a nuggets had 11 in there. That was kind of sad especially with them not being cheap. It’s kind of petty.

Really disappointed with my experience during a dine-in visit. I received an email at 3:18 PM saying my food was ready, and I could see it sitting on the counter behind the employee. When I asked for it, Cadence told me, “This isn’t my station.” I pointed out that my food was right there and explained I was on a short work break and just needed the sauces which were at an arm’s reach, but she still refused saying they had other drive-thru orders to handle. I asked for a manager, and Carlos came over. Instead of simply handing me my food, he spent nearly five minutes arguing with me while my food just sat there. No apology, no urgency just unnecessary attitude over a simple request. For a brand that prides itself on hospitality, this was the exact opposite. Poor customer service, zero emp

Ordered#2 deluxe, got this instead spicy plain. There was A pickle slice.. For 11 bucks I want what I ordered. No they weren't busy. Always check your bag. Wrong order no mayo no nothing. Won't be back . Wendys and Culver down street

Amazing all the way around. The cashier, Miguel, who took my order, was extremely polite. He asked me how I was doing and thanked me when I returned the question. Quick service, professional, and great food. I am very pleased.