Chick-fil-A

Knoxville, TN · Fast food restaurant

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Knoxville
#142
of 939 restaurants
City Percentile
63%
rating percentile
Address
Chick-fil-A, 5100 N Broadway St, Knoxville, TN 37918
Phone
(865) 689-9661
Website
www.chick-fil-a.com/fountaincity
Status
Closed · Opens 6 AM

Chick-fil-A is a restaurant located in Knoxville, TN. It is one of 939 restaurants listed in Knoxville. Its 4.5-star rating is above the Knoxville city average of 4.2 stars. There are 10 photos associated with this location.

About Chick-fil-A

Welcome to your Knoxville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More

Hours

Saturday6 AM–10 PM
SundayClosed
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM

Customer Reviews

★★★★★ 5.0 Will Taylor · Feb 2026

One of the best locations I've been to. The food is consistently hot, fresh, and flavorful. The service is exceptionally fast, personal, and accurate. The employees seem to be able to take on problems that arise without missing a beat. Every time I've been here it seems like they're all working together very efficiently to ensure a quality experience for every customer. This seems like a very well managed place.

★★★★★ 5.0 Jason Underwood · Feb 2026

I placed a huge order. It was over $150 and I ordered from the catering menu. Cadence helped me. She was terrific. She helped me set up the Chick-fil-A app before I paid so I could get points. She made sure that I got my Chick-fil-A sauce, which is a must. She made sure everything happened very fast and correctly. Cadence was amazing!!!

★★★★★ 5.0 Jack Blair · Dec 2025

I just love all the people who work here! They are always very helpful in the drive-thru! I am always greeted with a smile and they are quick and hasty. I feel cared for as a regular here and the kiddos love the spirits embodied here. These are real people, not workers. Keep it up Chick-Fil-A! 👏👏

★★★★★ 5.0 Melissa Phillips · Jan 2026

Went through drive through. As usual it was a line to order and as usual they moved everyone through quickly. Greeted with smiles. Ordered 2 12 piece nuggets, wadfle fries and 2 teas and all were fresh & yummy. Order was correct.

★★☆☆☆ 2.0 Darian Davis · Sep 2025

Just went through the line not even an hour ago and was truly disappointed by the manger. She was crowding the employees working outside in the rain and barking for them to hurry up. The man that was ordering in front of us seemed to have a language barrier and the employee was patient and kind to him. Christie stood over him trying to rush the customer and yelled to the other manager that they were holding up the line. HIGHLY unprofessional and displeased with the way she spoke to the employees and was handling the drive-thru. She even made a remark for us to slide up so she could fit another car under the awning.

Accessibility & Amenities

✓ Outdoor Seating ✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCatererChicken restaurantDelivery serviceFamily restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.